HR Assistant/Office Coordinator

Libra Solutions•Charlotte, NC
•Onsite

About The Position

The HR Assistant/Office Coordinator supports workplace operations, employee programs, and People Operations processes from the Charlotte office. The role helps create a welcoming, collaborative, and high-performing work environment and ensures smooth execution of day-to-day office and HR administrative activities. It serves as a first point of contact for employees seeking People Operations support and assists with routine HR inquiries, onboarding, employee lifecycle processes, workplace events, and employee engagement activities. Responsibilities span office and facilities coordination for the Charlotte and Denver locations; employee experience and culture initiatives; recruitment, onboarding, and offboarding support; HR administration and employee recordkeeping; learning and development coordination; and administrative support for leadership meetings and special projects. The role requires strong organization, service, execution, collaboration, confidentiality, and attention to detail.

Requirements

  • High school diploma or GED required.
  • 1–2 years of experience in an office, front desk, administrative, People Operations, HR support, or workplace operations role.
  • Strong customer service mindset and interest in creating positive employee and visitor experiences.
  • Excellent organizational skills and ability to manage multiple priorities with attention to detail.
  • Strong communication and interpersonal skills, with a professional, approachable, and collaborative demeanor.
  • Ability to exercise sound judgment and maintain confidentiality when handling sensitive information.
  • Self-motivated, with the ability to take ownership, anticipate needs, and follow through without reminders.
  • Comfort learning and using HR systems, workflow tools, and technology platforms.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint; strong Excel skills required to build and manage spreadsheets and run reports.

Nice To Haves

  • Associate's or Bachelor's degree.
  • Experience supporting HR, onboarding, employee programs, or People Operations processes.
  • Experience working in a fast-paced, growth-oriented environment.

Responsibilities

  • Serve as the primary point of contact for the Charlotte office and help maintain a professional, welcoming, and engaging workplace.
  • Manage visitor access, office entry procedures, and security protocols for the Charlotte and Denver locations.
  • Own vendor and building management relationships, and coordinate with service providers on facility, maintenance, and workplace needs.
  • Keep office spaces, conference rooms, kitchens, and common areas organized and presentation ready; monitor and replenish supplies and track related expenses.
  • Oversee maintenance and servicing of office equipment and kitchen appliances.
  • Accept, distribute, and manage incoming mail, deliveries, and packages.
  • Answer, screen, and route incoming phone calls.
  • Coordinate employee events, celebrations, recognition activities, team lunches, office gatherings, onsite meetings, leadership visits, town halls, and engagement initiatives.
  • Support HR and business leaders in creating employee experiences that reinforce company values and culture.
  • Help maintain employee-facing resources, communications, and workplace information.
  • Coordinate recruitment activities, including interview scheduling, candidate communication, activation processing, onboarding logistics, and recruiting documentation.
  • Respond to routine employee HR questions and direct inquiries to appropriate HR team members when needed.
  • Support onboarding and offboarding, including new-hire preparation, orientation logistics, workspace setup, and employee communications.
  • Assist with HR administrative processes, documentation, employee records, and workflow coordination.
  • Support employee lifecycle activities, including recognition programs, training coordination, and HR communications.
  • Maintain confidentiality and accuracy of employee information and documentation.
  • Assist with HR projects, process improvements, and operational initiatives.
  • Manage and assign learning and development courses through the Cornerstone training platform.
  • Provide administrative support for leadership meetings, including scheduling, catering, and meeting logistics.
  • Assist with food orders, event planning, executive support activities, special projects, and cross-functional initiatives.

Benefits

  • Choice of multiple medical plans
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) with generous company match
  • Flexible spending accounts for medical and dependent expenses
  • Time off to recharge
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