HR & Office Experience Coordinator

Faye•Richmond, VA

22h•Onsite

About The Position

The HR & Office Experience Coordinator owns the day-to-day operations of Faye’s Richmond office, ensuring it is organized, welcoming, and well-maintained for employees and visitors. The role coordinates employee experience activities, events, celebrations, and engagement initiatives in partnership with the US HR Manager, and provides administrative support for HR processes as needed. The coordinator also provides hands-on administrative and operational support to the VP of Claims & CX and his teams, including recurring tasks and document handling. This is an execution-focused role requiring organization, attention to detail, initiative, and the ability to adapt to changing priorities. The position is part-time, Monday through Thursday, and on-site in Richmond, Virginia; daily office presence is essential.

Requirements

2–4 years of experience in office administration, office management, employee experience, or a similar role.
Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities effectively.
Proactive, resourceful, and hands-on, with a strong sense of ownership and the ability to solve problems and work independently.
Strong interpersonal and communication skills, a service-oriented mindset, and a passion for helping others.
Comfortable supporting multiple stakeholders and adapting to changing priorities.
Tech-savvy and comfortable working with Google Workspace, Slack, and other digital tools.

Nice To Haves

Experience coordinating events or employee engagement activities.
Experience working in a fast-growing company or startup.

Responsibilities

Own the day-to-day operations of the Richmond office and maintain an organized, welcoming, and well-maintained workplace.
Manage office supplies, kitchen inventory, snacks, coffee, and other daily essentials.
Coordinate mail, deliveries, shipping, office equipment, and general office needs.
Serve as the main point of contact for building management, maintenance providers, and local office vendors.
Coordinate catering, office purchases, invoices, and other office-related administrative activities.
Welcome visitors and help ensure a positive experience for employees and guests.
Identify and resolve office-related issues proactively and improve daily operations.
Coordinate and execute employee experience initiatives, events, celebrations, and engagement activities in partnership with the US HR Manager.
Own event logistics and execution, including coordinating vendors, catering, supplies, setup, and other arrangements.
Suggest improvements to the office experience and help put plans into action.
Assist with onboarding and offboarding coordination, including documentation, scheduling, equipment coordination, and other logistics.
Support employee records management, HR system updates, and routine administrative tasks.
Assist with HR processes and initiatives under the guidance of the US HR Manager.
Provide administrative support to the VP of Claims & CX and his teams, including processing mail and documents, printing, scanning, and shipping.
Manage recurring administrative activities that support the daily work of the Claims & CX departments.
Handle additional administrative and operational tasks based on the VP’s priorities and the evolving needs of both teams.