HR Analyst III

City of Monroe•Monroe, NC

About The Position

The HR Analyst III provides efficient, accurate, and consistent support as part of the Human Resources team, handling onboarding and employee lifecycle activities for City and Police employees. Work is performed in accordance with established policies and procedures and requires independent judgment. The role recruits and hires employees, manages pre-employment, onboarding, and off-boarding processes, maintains personnel and payroll-related records, supports employees and the public with HR information, and helps ensure compliance with employment laws and requirements. The position also coordinates orientations, training and HR events; prepares reports; and assists with employee evaluations, investigations, and disciplinary matters. Complex inquiries are referred to the Human Resources Director.

Requirements

Bachelor’s degree from an accredited college or university in human resources, public administration, business management, or a related field.
Four years of experience within Human Resources.
Knowledge of the Fair Labor Standards Act (FLSA) and employment-related laws and regulations.
Ability to determine individual benefit eligibility and interpret and explain policies, procedures, and benefits to employees and the public.
Advanced proficiency with Microsoft Office Suite and other computer systems.
Ability to manage multiple simultaneous and complex tasks and projects, exercise independent judgment with confidential and sensitive matters, and prioritize and delegate tasks when appropriate.
Proficiency with, or ability to quickly learn, the organization’s HRIS and talent management systems.
Excellent verbal and written communication, interpersonal, negotiation, and conflict-resolution skills.
Strong organization, attention to detail, time management, analytical, and problem-solving skills, including the ability to meet deadlines.
Ability to act with integrity, professionalism, and confidentiality.
Ability to use small office equipment, including copy machines or multi-line telephone systems.
Valid North Carolina driver’s license.
Obtain North Carolina Notary Public status within six months of hire.

Nice To Haves

Human Resources certifications such as PHR, SPHR, SHRM-CP, SHRM-SCP, or PSHRA-CP.
Experience with MUNIS ERP systems.

Responsibilities

Recruit, interview, and facilitate hiring for open positions in collaboration with departmental managers; communicate with candidates about their status and participate in interview panels as assigned.
Schedule and conduct pre-employment activities for selected candidates, including preparing conditional offer letters, explaining policies and forms, processing background checks, contacting references, verifying application information, and scheduling required examinations.
Manage candidate pre-employment, onboarding, and off-boarding processes, including scheduling City pre-employment testing such as physicals, drug testing, background checks, fingerprinting, references, and education verification.
Confirm candidate hiring eligibility with the Local Government Employees Retirement System (LGERS).
Coordinate and conduct new-hire orientations, explain City policies, ensure paperwork is complete, and digitally file required Federal, State, and City forms.
Process and update personnel actions in HR systems, including hires, status changes, transfers, reclassifications, terminations, resignations, and special assignments.
Maintain accurate payroll information for HR records, calculate pay adjustments, and coordinate processing with Finance/Payroll.
Provide HR policy, procedure, and process information to City staff and the public, including information about recruiting, staffing, personnel actions, employee records, seniority, workers’ compensation, safety and liability, and employee benefits.
Assist with coordinating annual HR events, including open enrollment, biometrics, wellness events, service recognitions, and employee events.
Respond promptly to verbal and written employment verification requests and inquiries from the public and employees.
Review, track, and document compliance with required and optional training, continuing education, and work assessments, including safety and anti-harassment training, professional licensure, aptitude exams, and certifications.
Organize, maintain, and update personnel files while preserving confidentiality of personnel information.
Process and report employee education reimbursement, calculate reimbursement amounts, prepare payment requests, and coordinate payment with Finance.
Attend and participate in employee disciplinary meetings, terminations, and investigations.
Maintain compliance with applicable federal, state, and local employment laws and regulations and recommended best practices; review policies and practices for compliance.
Stay informed about HR, talent management, and employment-law trends, best practices, regulatory changes, and technologies.
Review submitted employee evaluations for accuracy and completeness.
Compile EEO-4 data and submit the report to the appropriate government agency.
Compile, analyze, and maintain reports on department key performance indicators.
Seek guidance from the Human Resources Director on complex inquiries and perform related duties as assigned.