HR Administrator

CU Answers•Grand Rapids, MI

About The Position

The HR Administrator provides day-to-day administrative support to the Human Resources team and assists with ongoing departmental projects. The position serves as a backup to the Recruiter, supporting recruiting and new-hire onboarding, and works with HR Generalists on education, benefits, and payroll initiatives. The role helps maintain accurate records, support internal processes, and respond to employees’ and managers’ general HR needs. The position also supports employee meetings, training and development programs, audits, HR systems, and the implementation of HR programs and initiatives. It maintains physical and electronic filing systems for CUAnswers, Xtend, and eDOC, and follows established procedures for records retention, leaves of absence, unemployment claims, and workers’ compensation. Travel by automobile or plane to various locations in the United States is required, with frequency varying according to business needs.

Requirements

High school graduate, GED, or equivalent work experience.
One to two years of prior office experience in Human Resources, business administration, or general office work, or equivalent work experience.
Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
Excellent organizational skills and ability to manage multiple priorities and meet deadlines.
Excellent verbal and written communication skills, including the ability to compose correspondence and other materials as directed.
Ability to take initiative and work independently.
Ability to work with external clients and internal staff and effectively with other CUAnswers teams.
Excellent attention to detail and accuracy.
Ability to use discretion when handling sensitive or confidential data.
Ability to operate a telephone, photocopier, fax machine, and PC workstation.
Ability to travel by automobile or plane to multiple locations throughout the United States.
Valid driver’s license and insurable driving record.

Nice To Haves

Four-year degree in a business-related field, specifically Human Resources.
Experience with a Human Resources Information System (HRIS), payroll platforms, and applicant tracking systems.

Responsibilities

Perform administrative duties for HR operations, including managing mail, entering background-check information, filing, creating new employee records, updating report data, and organizing payroll-related documents.
Maintain accurate and current employee records across HR systems and databases.
Track and maintain documentation for annual HR projects, including EAP usage, 90-day reviews, leave-of-absence records, handbook acknowledgements, attendance records, bonuses, and pay increases.
Coordinate logistics for company-wide employee meetings with the VP of HR, including scheduling, communication, and event setup.
Help prepare employee-meeting presentation materials by compiling content from contributors in collaboration with the VP of HR.
Support new-hire onboarding and back up the Recruiter for orientation sessions and related processes.
Follow established procedures for records retention, leaves of absence, unemployment claims, and workers’ compensation, supporting the HR Generalist as needed.
Assist with coordinating and scheduling employee development and training programs.
Maintain physical and electronic HR filing systems for CUAnswers, Xtend, and eDOC.
Receive and distribute incoming HR-related mail and paperwork to appropriate team members.
Collect and organize documents for internal and external audits.
Provide basic system support for HR platforms, including payroll, benefits enrollment, the intranet site, and organizational charts.
Respond to employee questions about HR processes, benefits, employee education scheduling tools, and general inquiries by directing employees to appropriate resources or team members.
Support planning, communication, and administrative follow-through for HR programs and initiatives at the direction of the VP of HR.
Perform additional duties as assigned to support organizational goals and changing business needs.
Travel by automobile or plane to locations throughout the United States, including client sites, other buildings, and locations for general errands.
Maintain regular and predictable attendance and adhere to the company mission and the seven cooperative principles of a cooperative.