HP Retail Sales Representative

2020 Companies•Rockford, IL
•Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Retail Sales Associate to represent HP products at Best Buy in Rockford, Illinois. The role focuses on driving sales and building excitement around the HP brand by demonstrating products, engaging customers, tailoring demonstrations to customer needs, and maintaining professional relationships with store management and employees. The position offers up to 15 hours per week, with Saturday and Sunday preferred and flexible Friday options potentially available based on location needs. Pay is $18.00 per hour, with an opportunity to earn a weekly performance bonus of up to $100 based on individual sales performance. The associate will maintain product displays and the work station, train store associates on HP products and services, report sales activity and competitive insights, and meet sales goals. The role requires customer-facing sales skills, professional communication, product knowledge, accurate documentation, and availability for evenings, weekends, and holidays as needed. 2020 Companies describes itself as an outsourced sales and marketing agency that trains and equips its teams to represent products and brands in varied environments.

Requirements

  • At least one year of job experience is required, as stated in the overview.
  • High school diploma or equivalent is required.
  • Six months of prior sales, retail, telecom, or marketing experience is listed as a qualification.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to multi-task in a fast-paced, team environment.
  • Ability to engage in a selling process that overcomes objections and connects products to customer needs.
  • Outgoing personality, willingness to learn, and comfort engaging customers and demonstrating products after training.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Must be available to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate HP products at Best Buy and tailor demonstrations to customer needs.
  • Engage customers, build rapport, and create a memorable customer experience.
  • Maintain professional relationships with store management and staff.
  • Train retail store associates on HP products and services.
  • Maintain product displays and the work station or kiosk so they are clean, organized, functional, presentable, and ready for demonstrations.
  • Report sales activity and competitive insights, and accurately track and communicate activity to Retail Operations.
  • Sell products and services and meet or exceed personal monthly and weekly sales goals or quotas.
  • Welcome customers, offer assistance, assess their needs, recommend suitable products, provide product and service information, and help them make selections.
  • Accurately document and report sales and submit paperwork completely and accurately.
  • Contribute to team efforts by accomplishing related results.
  • Maintain professional interactions with customers and fellow employees.
  • Maintain customer confidentiality.

Benefits

  • Stable weekly schedule.
  • On-demand next-day pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Weekly performance bonus of up to $100 based on individual sales performance; the bonus program may change at the company's discretion.
  • Paid holidays.
  • Personal development opportunities and professional stretch assignments.
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