HP Retail Sales Representative

2020 Companies•Charleston, WV
•Onsite

About The Position

HP and 2020 Companies have partnered to hire a part-time HP Retail Sales Associate to represent HP products at Best Buy and surrounding office supply stores. The role focuses on driving sales, creating enthusiasm for the HP brand, demonstrating products, and matching demonstrations and recommendations to customers’ needs. The representative builds relationships with customers and store management and employees, trains store associates on HP products and services, maintains clean and functional displays, and reports sales activity and competitive insights. The position is based at Best Buy 1266 in Charleston, West Virginia, with work at surrounding office supply stores. The schedule is up to 15 hours per week; Saturday and Sunday are preferred, and flexible Friday options may be available depending on location needs. Evening, weekend, and holiday availability may be needed. Pay is $17.50 per hour, with a weekly performance bonus of up to $100 based on individual sales performance. The bonus program may change at the company’s discretion.

Requirements

  • High school diploma or equivalent.
  • Six months of prior sales, retail, telecommunications, or marketing experience.
  • One year of job experience required.
  • Demonstrated knowledge of products and services.
  • Strong communication, presentation, interpersonal, and problem-solving skills.
  • Ability to engage customers and demonstrate products after training.
  • Ability to use a sales process that overcomes objections and connects recommendations to customer needs.
  • Ability to multitask in a fast-paced team environment.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Outgoing personality, tech-savvy enthusiasm, and eagerness to learn.

Responsibilities

  • Demonstrate HP products at Best Buy and surrounding office supply stores.
  • Engage customers, build rapport, and create a memorable customer experience.
  • Assess customer needs, recommend suitable products and services, and help customers make selections.
  • Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Build and maintain professional relationships with store management and staff.
  • Train retail store associates on HP products and services.
  • Maintain displays and the work station or kiosk so they are clean, organized, functional, presentable, and ready for demonstrations.
  • Accurately document and report sales and track and communicate activity to Retail Operations.
  • Submit paperwork completely and accurately.
  • Provide reporting and competitive insights.
  • Maintain regular and prompt attendance and contribute to team efforts.

Benefits

  • Weekly performance bonus of up to $100 based on individual sales performance.
  • Next-day, on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Potential access to paid holidays, long-term career pathing, personal development opportunities, and professional stretch assignments.
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