HP Retail Sales Representative

2020 Companies•Santa Rosa, CA
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at Best Buy. The role involves driving sales, building excitement around the HP brand, demonstrating products, and tailoring demonstrations to customers’ needs. The representative builds rapport with customers and professional relationships with store management and employees, trains store associates on HP products and services, maintains product displays, and reports sales activity and competitive insights. The position is part-time, with up to 15 hours per week depending on availability and store needs. The schedule is flexible, with weekday shifts and some weekends required; evenings, weekends, and holidays may be needed. Pay is $19.00 per hour, with the opportunity to earn a weekly performance bonus of up to $100 based on individual sales performance. The posting also lists paid online training, next-day pay on demand through DailyPay, and a $25 monthly technology reimbursement.

Requirements

  • At least one year of job experience is required.
  • A high school diploma or equivalent is required.
  • Six months of prior sales, retail, telecom, or marketing experience is specified in the qualifications.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to engage in a sales process that overcomes objections and connects customer needs to products.
  • Ability to multitask in a fast-paced team environment.
  • Ability to maintain customer confidentiality.
  • Impeccable integrity and commitment to customer satisfaction.
  • Must be available to work evenings, weekends, and holidays as needed.
  • Regular and prompt attendance.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • A problem-solving, tech-savvy outlook, an outgoing personality, and eagerness to learn.

Responsibilities

  • Demonstrate HP products at Best Buy stores.
  • Engage with customers and build rapport by creating a memorable experience.
  • Maintain professional relationships with store management and staff.
  • Train retail store associates on HP products and services.
  • Maintain displays so they are clean, functional, and ready for demonstrations.
  • Report sales activity and competitive insights.
  • Sell products and services in retail stores, kiosks, and/or event environments.
  • Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Welcome customers courteously, offer assistance, escort customers to displays, assess their needs, and suggest suitable products.
  • Advise customers by providing information about products and services, and help them make selections with confidence.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
  • Maintain a clean, organized, functional, and presentable workstation or kiosk.
  • Contribute to team efforts and maintain professional interactions with customers and fellow employees.

Benefits

  • Paid online training.
  • Next-day pay on demand through DailyPay.
  • $25 per month technology reimbursement.
  • Weekly performance bonus of up to $100 based on individual sales performance.
  • Stable weekly schedule.
  • Paid holidays.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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