HP Retail Sales Representative

2020 Companies•Fayetteville, AR

7d•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at Best Buy and surrounding office supply stores. The role focuses on driving sales, creating enthusiasm for the HP brand, demonstrating products, and tailoring demonstrations to customers’ needs. The associate builds rapport with customers and professional relationships with store management and employees, trains store associates on HP products and services, maintains clean and functional displays, and reports sales activity and competitive insights. The position is part-time, with a schedule of up to 15 hours per week. Saturday and Sunday availability is preferred, and flexible Friday options may be available depending on location needs. The role pays $16.00 per hour, with a weekly performance bonus of up to $100 based on individual sales performance. Paid training is completed online. Additional offerings listed include next-day on-demand pay through DailyPay, a stable weekly schedule, and a $25 monthly technology reimbursement. The broader sales duties include welcoming and assisting customers, assessing their needs, recommending products and services, helping customers make selections, meeting sales goals, accurately documenting sales, tracking and communicating activity to Retail Operations, and keeping the work station or kiosk clean, organized, functional, and presentable. Regular and prompt attendance, sales performance, and customer/client satisfaction are performance measures.

Requirements

High school diploma or equivalent.
At least one year of job experience is required in the overview.
Six months of prior sales, retail, telecom, or marketing experience is listed in the qualifications.
Demonstrated knowledge of products and services.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Outgoing personality and willingness to learn.
Comfort engaging with customers and demonstrating products after training.
Ability to engage in a selling process that overcomes objections and connects products to customer needs.
Ability to multitask in a fast-paced team environment.
Impeccable integrity and commitment to customer satisfaction.
Ability to maintain customer confidentiality.
Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

Retail or customer service experience in electronics, technology, or wireless.
Training or product demonstration experience.
Saturday and Sunday availability is preferred.

Responsibilities

Demonstrate HP products at Best Buy and surrounding office supply stores.
Engage with customers, build rapport, create a memorable experience, and tailor demonstrations to customer needs.
Maintain professional relationships with store management and staff.
Train retail store associates on HP products and services.
Maintain product displays so they are clean, functional, and ready for demonstrations.
Report sales activity and competitive insights.
Sell products and services in retail stores, kiosks, and/or event environments.
Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
Welcome customers courteously, offer assistance, assess their needs, and suggest suitable products.
Provide information about products and services and help customers make selections.
Accurately document and report sales and submit paperwork completely and accurately.
Track and communicate activity to Retail Operations.
Keep the work station or kiosk clean, well organized, functional, and presentable.
Contribute to team efforts by completing related duties.
Maintain regular and prompt attendance and support customer/client satisfaction.