HP Retail Sales Representative

2020 Companies•Princeton, NJ
•Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Retail Sales Associate to represent HP products at Best Buy stores. The role focuses on driving sales, creating excitement around the HP brand, demonstrating products, and tailoring demonstrations to customer needs. The representative builds rapport with customers and professional relationships with store management and employees, maintains product displays, trains store associates on HP products and services, and reports sales activity and competitive insights. The position is based at Best Buy 578 in Princeton, New Jersey. It offers up to 15 hours per week, depending on availability and store needs, with flexible weekday shifts and some weekends required. Employees receive $19 per hour plus a weekly performance bonus of up to $100 based on individual sales performance. Paid online training and a $25 monthly technology reimbursement are also offered. The role includes selling products and services, assisting customers in selecting products, meeting sales goals, maintaining a clean and functional work area, accurately documenting and reporting sales and other activity, and completing required paperwork. Performance is assessed through attendance, sales goals, and customer or client satisfaction.

Requirements

  • High school diploma or equivalent.
  • At least six months of prior sales, retail, telecom, or marketing experience.
  • One year of job experience required, as stated in the position overview.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to multi-task in a fast-paced, team environment.
  • Ability to engage in a selling process that addresses objections and connects products to customer needs.
  • Ability to maintain customer confidentiality.
  • Availability to work evenings, weekends, and holidays as needed.
  • Outgoing personality, willingness to learn, and comfort engaging with customers and demonstrating products after training.
  • Integrity and commitment to customer satisfaction.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Tech-savvy enthusiasm.

Responsibilities

  • Demonstrate HP products at Best Buy stores and tailor demonstrations to customer needs.
  • Engage customers, build rapport, create a memorable experience, and offer assistance.
  • Sell products and services and meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Assess customer needs, recommend products and services, provide product information, and help customers make selections.
  • Maintain professional relationships and interactions with store management, staff, customers, and fellow employees.
  • Train retail store associates on HP products and services.
  • Maintain displays and ensure the work station or kiosk is clean, organized, functional, presentable, and ready for demonstrations.
  • Accurately document and report sales and communicate activity to Retail Operations.
  • Submit required paperwork completely and accurately.
  • Report competitive insights and contribute to team results.
  • Maintain customer confidentiality and provide courteous customer service.
  • Maintain regular and prompt attendance.

Benefits

  • Weekly performance bonus of up to $100 based on individual sales performance.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Stable weekly schedule.
  • Flexible weekday availability.
  • Paid holidays and personal development and career-pathing opportunities are mentioned as offerings from 2020 Companies, without specifying that every offering applies to this position.
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