HP Retail Sales Representative

2020 Companies•Rancho Cucamonga, CA
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to promote HP products at Best Buy 105 in Rancho Cucamonga, California. The role focuses on driving sales, creating excitement around the HP brand, demonstrating products, and tailoring demonstrations to customers’ needs. The representative builds rapport with customers and professional relationships with store management and employees, maintains product displays, trains store associates on HP products and services, and reports sales activity and competitive insights. The position offers up to 15 hours per week, based on availability and store needs, with flexible weekday shifts and some weekends required. Pay is $19.00 per hour, with a weekly performance bonus of up to $100 based on individual sales performance. The job also includes a stable weekly schedule, on-demand next-day pay through DailyPay, online paid training, and a $25 monthly technology reimbursement. The representative sells products and services in retail, kiosk, or event environments; works toward sales goals; welcomes and assists customers; recommends products suited to their needs; documents sales; and keeps the workstation or kiosk clean, organized, functional, and presentable. Regular and prompt attendance, customer satisfaction, and meeting sales quotas are performance measures. The employer describes 2020 Companies as an inclusive, equal-opportunity employer and notes support may include paid holidays, career pathing, personal development, and professional stretch assignments.

Requirements

  • High school diploma or equivalent.
  • Six months of prior sales, retail, telecommunications, or marketing experience.
  • One year of job experience required, as stated in the posting.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to multitask in a fast-paced, team environment.
  • Availability to work evenings, weekends, and holidays as needed.
  • Ability to maintain customer confidentiality.
  • Impeccable integrity and commitment to customer satisfaction.
  • Comfort engaging with customers and demonstrating products after training.
  • Ability to engage in a selling process that overcomes objections and connects products to customer needs.
  • Outgoing personality, eagerness to learn, and tech-savvy problem-solving approach.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate HP products at Best Buy stores and tailor demonstrations to customers’ needs.
  • Engage customers, build rapport, create a memorable experience, and assist them in making product selections.
  • Sell products and services in retail stores, kiosks, or event environments and meet or exceed personal sales goals.
  • Welcome customers, assess their needs, recommend suitable products and services, and provide product information.
  • Build and maintain professional relationships with store management and staff.
  • Train retail store associates on HP products and services.
  • Maintain displays and ensure the work station or kiosk is clean, organized, functional, presentable, and ready for demonstrations.
  • Accurately document and report sales and communicate activity to Retail Operations.
  • Report competitive insights and submit paperwork completely and accurately.
  • Contribute to team efforts and maintain customer confidentiality.
  • Maintain regular and prompt attendance.

Benefits

  • $19.00 per hour.
  • Weekly performance bonus of up to $100 based on individual sales performance.
  • Stable weekly schedule.
  • On-demand next-day pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Paid holidays, noted as potential employee support.
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