HP Retail Sales Representative

2020 Companies•Traverse City, MI
•Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Retail Sales Associate to represent HP at Best Buy and nearby office supply stores. The role focuses on driving sales and building excitement around HP products through customer engagement and product demonstrations tailored to shoppers’ needs. The representative builds professional relationships with store managers and employees, trains store associates on HP products and services, maintains clean and functional displays, and reports sales activity and competitive insights. The representative sells products and services, welcomes and assists customers, assesses their needs, recommends suitable products, provides product information, and helps customers make confident selections. The role also includes accurately documenting and reporting sales, tracking activity for Retail Operations, maintaining an organized and presentable work area, and completing paperwork accurately. Performance is assessed through attendance, sales goals, customer/client satisfaction, rejection percentage, and substantiated complaints. The position offers up to 15 hours per week, with Saturday and Sunday preferred and possible flexible Friday options depending on location needs. Candidates must also be available for evenings, weekends, and holidays as needed. Pay is $19.00 per hour, with a weekly performance bonus of up to $100 based on individual sales performance. Paid online training, on-demand next-day pay through DailyPay, and a $25 monthly technology reimbursement are also offered.

Requirements

  • High school diploma or equivalent.
  • At least six months of prior sales, retail, telecom, or marketing experience; the posting also states that one year of job experience is required.
  • Knowledge of products and services.
  • Strong communication, presentation, interpersonal, and problem-solving skills.
  • Integrity and commitment to customer satisfaction.
  • Ability to multitask in a fast-paced team environment.
  • Ability to engage customers and demonstrate products after training.
  • Ability to use a selling process that overcomes objections and connects recommendations to customer needs.
  • Ability to maintain customer confidentiality.
  • Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Saturday and Sunday availability; flexible Friday options may be available based on location needs.

Responsibilities

  • Demonstrate HP products at Best Buy and surrounding office supply stores.
  • Engage customers, build rapport, and create a memorable shopping experience.
  • Sell products and services and meet or exceed personal sales goals.
  • Welcome customers, assess their needs, recommend products, and provide information to support purchase decisions.
  • Build and maintain professional relationships with store management and staff.
  • Train retail store associates on HP products and services.
  • Maintain displays and work areas so they are clean, functional, organized, and ready for demonstrations.
  • Accurately document and report sales and competitive insights.
  • Track and communicate activity to Retail Operations.
  • Submit paperwork completely and accurately.
  • Contribute to team efforts and maintain customer confidentiality.
  • Meet attendance expectations and established monthly or weekly sales goals.

Benefits

  • Weekly schedule.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Weekly performance bonus of up to $100 based on individual sales performance.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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