HP Retail Sales Representative

2020 Companies•Naples, FL
•Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Retail Sales Associate to represent HP products at a Best Buy store in Naples, Florida. The role involves demonstrating HP products, engaging customers, building rapport, tailoring demonstrations to customer needs, and supporting sales. The representative also builds professional relationships with store management and employees, trains retail associates on HP products and services, maintains displays, and reports sales activity and competitive insights. The position offers up to 15 hours per week, based on availability and store needs, with flexible weekday shifts and some weekends required. Employees receive $17 per hour plus a weekly performance bonus of up to $100 based on individual sales performance. Paid training is completed online. The posting also lists next-day on-demand pay through DailyPay, weekday availability, and a $25 monthly technology reimbursement. The representative is expected to meet sales goals, provide courteous and helpful customer service, accurately document and report sales and other activity, and keep the work station or kiosk clean, organized, functional, and presentable. Regular, prompt attendance and customer/client satisfaction are performance measures. The employer describes its workplace as inclusive and an equal opportunity employer.

Requirements

  • At least one year of job experience is required in the overview.
  • High school diploma or equivalent required.
  • Six months of prior sales, retail, telecom, or marketing experience required in the qualifications section.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to multitask in a fast-paced team environment.
  • Must be available to work evenings, weekends, and holidays as needed.
  • Ability to maintain customer confidentiality.
  • Outgoing personality, willingness to learn, and comfort engaging customers and demonstrating products after training.
  • Ability to engage in a selling process that overcomes objections and connects product recommendations to customer needs.
  • Impeccable integrity and commitment to customer satisfaction.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Problem-solving and technology enthusiasm.

Responsibilities

  • Demonstrate HP products at Best Buy stores and tailor demonstrations to customer needs.
  • Engage customers, build rapport, create a memorable experience, and assist them with product selections.
  • Build and maintain professional relationships with store management, staff, customers, and fellow employees.
  • Train retail store associates on HP products and services.
  • Maintain displays and ensure the work station or kiosk is clean, organized, functional, and presentable.
  • Sell products and services in retail stores, kiosks, and/or event environments.
  • Meet or exceed personal monthly sales goals and established monthly or weekly quotas.
  • Welcome customers, assess their needs, recommend products and services, and provide product information.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
  • Report competitive insights and contribute to team efforts.
  • Maintain customer confidentiality and provide a satisfactory customer experience.
  • Maintain regular and prompt attendance.

Benefits

  • Weekly performance bonus of up to $100 based on individual sales performance.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 monthly technology reimbursement.
  • Paid holidays are mentioned as something employees may expect from 2020 Companies.
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