HP Retail Sales Representative

2020 Companies•Canoga Park, CA
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at Best Buy. The role focuses on driving sales, building excitement around the HP brand, demonstrating products, and tailoring demonstrations to customers’ needs. The representative builds rapport with customers and maintains professional relationships with store management and employees. The position is part-time, with up to 15 hours per week depending on availability and store needs. Shifts are flexible on weekdays, with some weekends required; evenings, weekends, and holidays may also be needed. Pay is $19 per hour, with a weekly performance bonus of up to $100 based on individual sales performance. The bonus program may change at the company’s discretion. The role also involves training store associates on HP products and services, maintaining displays and work areas, reporting sales and competitive insights, and accurately tracking activity and paperwork. The employer describes 2020 Companies as an outsourced sales and marketing agency that trains and equips its teams to represent products and brands in varied environments.

Requirements

  • High school diploma or equivalent.
  • At least six months of prior sales, retail, telecommunications, or marketing experience.
  • One year of job experience required.
  • Knowledge of products and services.
  • Strong communication, presentation, interpersonal, and problem-solving skills.
  • Integrity and commitment to customer satisfaction.
  • Ability to multitask in a fast-paced team environment.
  • Ability to maintain customer confidentiality.
  • Availability to work evenings, weekends, and holidays as needed.
  • Comfort engaging with customers and demonstrating products after training.
  • Ability to engage in a selling process that overcomes objections and connects products to customer needs.
  • Outgoing personality, eagerness to learn, and tech-savvy problem-solving approach.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate HP products at Best Buy stores and tailor demonstrations to customer needs.
  • Engage customers, build rapport, create a memorable experience, and offer courteous assistance.
  • Assess customer needs and recommend suitable products and services.
  • Help customers make selections by providing product information and building confidence.
  • Meet or exceed monthly personal sales goals and established weekly or monthly sales quotas.
  • Maintain professional relationships and interactions with store management, staff, customers, and fellow employees.
  • Train retail store associates on HP products and services.
  • Maintain displays and work stations so they are clean, organized, functional, presentable, and ready for demonstrations.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork accurately.
  • Provide reporting and competitive insights.
  • Contribute to team efforts and related results.
  • Maintain regular and prompt attendance and support customer satisfaction.

Benefits

  • Stable, weekly schedule.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Weekly performance bonus of up to $100 based on individual sales performance.
  • Potential access to paid holidays, long-term career pathing options, personal development opportunities, and professional stretch assignments.
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