HP Retail Sales Representative

2020 Companies•Estero, FL
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at a local Best Buy. The role involves demonstrating products, creating enthusiasm for the HP brand, engaging customers, tailoring demonstrations to customer needs, and building professional relationships with store management and employees. The position is scheduled for up to 15 hours per week, with Saturday and Sunday preferred and flexible Friday options potentially available based on location needs. The representative sells products and services, helps customers choose products that meet their needs, meets sales goals, and accurately documents and reports sales and other activity. They also train store associates on HP products and services, maintain clean and functional displays, and complete required paperwork. Performance is measured by attendance, achievement of sales goals, and customer/client satisfaction. 2020 Companies describes itself as an outsourced sales and marketing agency that launches and advocates for products and brands. It says it supports employees through an inclusive environment, paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments.

Requirements

  • At least one year of job experience is required, as stated in the overview.
  • Six months of prior sales, retail, telecom, or marketing experience is listed in the qualifications.
  • High school diploma or equivalent required.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to multitask in a fast-paced, team environment.
  • Ability to maintain customer confidentiality.
  • Must be available to work evenings, weekends, and holidays as needed.
  • Outgoing personality, eagerness to learn, and comfort engaging customers and demonstrating products after training.
  • Ability to use a selling process that overcomes objections and connects customer needs with products.
  • Integrity and commitment to customer satisfaction.
  • Regular and prompt attendance.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Tech-savvy and problem-solving enthusiasm.

Responsibilities

  • Demonstrate HP products at Best Buy and tailor demonstrations to customer needs.
  • Engage customers, build rapport, and create a memorable experience.
  • Welcome customers, offer assistance, assess their needs, and recommend suitable products and services.
  • Help customers make selections by providing product information and building their confidence.
  • Sell products and services and meet or exceed personal sales goals.
  • Maintain professional relationships and interactions with store management, staff, customers, and fellow employees.
  • Train retail store associates on HP products and services.
  • Maintain displays and workstations so they are clean, functional, organized, presentable, and ready for demonstrations.
  • Accurately document and report sales, competitive insights, and other activity to Retail Operations.
  • Submit all paperwork completely and accurately.
  • Contribute to team efforts by completing related tasks as needed.

Benefits

  • Weekly performance bonus of up to $100 based on individual sales performance.
  • On-demand next-day pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Paid holidays.
  • Career-pathing options, personal development opportunities, and professional stretch assignments.
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