HP Retail Sales Representative

2020 Companies•Niles, OH
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at Best Buy and surrounding office supply stores. The role involves driving sales and creating excitement around the HP brand, demonstrating products to customers and tailoring demonstrations to their needs, building customer rapport, and maintaining professional relationships with store management and employees. The position also includes training retail associates on HP products and services, maintaining displays, and reporting sales activity and competitive insights. The role is part-time, with a schedule of up to 15 hours per week. Saturday and Sunday availability is preferred, with flexible Friday options possibly available based on location needs. The job description also notes that evenings, weekends, and holidays may be required as needed. Pay is $17.50 per hour, plus a weekly performance bonus of up to $100 based on individual sales performance. The bonus program may change at the company’s discretion.

Requirements

  • At least one year of job experience is required in the initial qualifications section.
  • A high school diploma or equivalent is required.
  • Six months of prior sales, retail, telecom, or marketing experience is listed in the qualifications section.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to engage in a selling process that overcomes objections and connects products to customer needs.
  • Ability to multitask in a fast-paced team environment.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Availability to work evenings, weekends, and holidays as needed.
  • Problem-solving, tech-savvy enthusiasm, an outgoing personality, and eagerness to learn.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate HP products at Best Buy and surrounding office supply stores.
  • Engage customers, build rapport, and create memorable customer experiences.
  • Maintain professional relationships with management and staff at assigned stores.
  • Train retail store associates on HP products and services.
  • Keep displays clean, functional, and ready for demonstrations.
  • Report sales activity and competitive insights.
  • Sell products and services in retail stores, kiosks, and/or event environments.
  • Meet or exceed monthly personal sales goals and established weekly or monthly quotas.
  • Welcome customers, offer assistance, assess their needs, and suggest suitable products.
  • Advise customers about products and services and help them make selections with confidence.
  • Accurately document and report sales, and track and communicate activity to Retail Operations.
  • Maintain a clean, organized, functional, and presentable workstation or kiosk.
  • Submit paperwork completely and accurately.
  • Contribute to team efforts and maintain professional interactions with customers and fellow employees.
  • Provide prompt attendance and support customer/client satisfaction.

Benefits

  • Next-day pay on demand through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Weekly performance bonus of up to $100 based on individual sales performance; the bonus program is subject to change at the company’s discretion.
  • Stable weekly schedule.
  • The company describes opportunities for paid holidays, long-term career pathing, personal development, and professional stretch assignments.
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