HP Retail Sales Representative

2020 Companies•Cincinnati, OH
•Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Retail Sales Associate to represent HP products at a local big-box retailer. The role involves demonstrating products, creating engaging customer experiences, building rapport, and helping customers choose products that fit their needs. The associate also maintains professional relationships with store management and employees, trains retail associates on HP products and services, keeps displays clean and ready for demonstrations, and reports sales activity and competitive insights. The position pays $17.00 per hour and offers up to 15 hours per week. Saturday and Sunday availability is preferred, and flexible Friday options may be available depending on location needs. Candidates must also be available to work evenings, weekends, and holidays as needed. Paid online training and a $25 monthly technology reimbursement are offered. The role includes selling products and services, meeting personal sales goals, accurately documenting sales and activity, maintaining a clean and functional work area, and submitting paperwork accurately. Performance is measured in part by attendance, sales goals, and customer/client satisfaction.

Requirements

  • High school diploma or equivalent required.
  • One year of job experience required.
  • Six months of prior sales, retail, telecom, or marketing experience.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Outgoing personality, technology aptitude, and eagerness to learn.
  • Comfort engaging customers and demonstrating products after training.
  • Ability to use a selling process that overcomes objections and connects customer needs to products.
  • Ability to multitask in a fast-paced, team environment.
  • Integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Must be available to work evenings, weekends, and holidays as needed.
  • Regular and prompt attendance.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Saturday and Sunday availability; flexible Friday availability may be possible depending on location needs.

Responsibilities

  • Demonstrate HP products to customers and tailor demonstrations to their needs.
  • Engage customers, build rapport, create a memorable experience, and assist them with product selections.
  • Sell products and services in retail, kiosk, and/or event environments and meet or exceed personal sales goals.
  • Welcome customers, assess their needs, recommend suitable products, and provide information about products and services.
  • Build professional relationships with store management, staff, customers, and fellow employees.
  • Train retail store associates on HP products and services.
  • Maintain displays and the work station or kiosk so they are clean, organized, functional, presentable, and ready for demonstrations.
  • Accurately document and report sales and track and communicate activity to Retail Operations.
  • Submit paperwork completely and accurately.
  • Report competitive insights and contribute to team efforts.
  • Maintain customer confidentiality.

Benefits

  • Stable, weekly schedule.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Paid holidays.
  • Personal development opportunities and professional stretch assignments.
  • Long-term career pathing options.
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