HP Retail Sales Representative

2020 Companies•Los Angeles, CA
•Onsite

About The Position

2020 Companies is hiring a part-time HP Retail Sales Associate to represent HP products at Best Buy 183 in Los Angeles, California. The role focuses on driving sales, creating customer enthusiasm for the HP brand, demonstrating products in ways that address customers’ needs, and building rapport with customers and professional relationships with store management and employees. The position offers up to 15 hours per week, depending on availability and store needs, with flexible weekday shifts and some weekends required. Pay is $19.00 per hour, with the opportunity to earn a weekly performance bonus of up to $100 based on individual sales performance. The bonus program may change at the company’s discretion. The associate demonstrates HP products, engages customers, trains store associates on HP products and services, maintains clean and functional displays, and reports sales activity and competitive insights. The broader retail responsibilities include meeting sales goals, advising customers, documenting sales, maintaining a clean and presentable work area, submitting accurate paperwork, and communicating activity to Retail Operations. Performance is measured in part by attendance, sales goals, and customer/client satisfaction. 2020 Companies describes itself as an outsourced sales and marketing agency. It states that it supports employees through inclusive workplace practices, paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments. The job posting also mentions paid online training, next-day on-demand pay through DailyPay, a $25 monthly technology reimbursement, and a stable weekly schedule.

Requirements

  • At least one year of job experience is stated in the introductory qualifications.
  • High school diploma or equivalent required.
  • Six months of prior sales, retail, telecom, or marketing experience is specified in the qualifications section.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Integrity and commitment to customer satisfaction.
  • Ability to multitask in a fast-paced, team environment.
  • Comfort engaging with customers and demonstrating products after training.
  • Ability to engage in a selling process that overcomes objections and connects products to customer needs.
  • Availability to work evenings, weekends, and holidays as needed.
  • Ability to maintain customer confidentiality.
  • Regular and prompt attendance.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Tech-savvy, outgoing, problem-solving disposition and eagerness to learn.

Responsibilities

  • Demonstrate HP products at Best Buy stores and tailor demonstrations to customer needs.
  • Engage customers, build rapport, and create a memorable customer experience.
  • Maintain professional relationships with store management and staff.
  • Train retail store associates on HP products and services.
  • Maintain displays so they are clean, functional, and ready for demonstrations.
  • Report sales activity and competitive insights, and accurately track and communicate activity to Retail Operations.
  • Sell products and services and meet or exceed personal monthly and weekly sales goals or quotas.
  • Welcome customers, offer assistance, direct them to displays, assess their needs, and recommend suitable products and services.
  • Help customers make selections by providing product information and building customer confidence.
  • Accurately document and report sales and submit paperwork completely and accurately.
  • Keep the work station or kiosk clean, well-organized, functional, and presentable.
  • Contribute to the team by completing related tasks as needed.
  • Maintain customer confidentiality and professional interactions with customers and coworkers.

Benefits

  • $19.00 per hour plus the opportunity to earn a weekly performance bonus of up to $100 based on individual sales performance.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Stable weekly schedule.
  • Paid holidays.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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