HP Retail Sales Representative

2020 Companies•Green Bay, WI
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at Best Buy. The role focuses on driving sales and creating excitement around the HP brand by demonstrating products, tailoring demonstrations to customer needs, building customer rapport, and maintaining professional relationships with store management and employees. The position offers up to 15 hours per week, with flexible weekday shifts and some weekends required. Pay is $17.50 per hour, with an opportunity to earn a weekly performance bonus of up to $100 based on individual sales performance; the bonus program may change at the company's discretion. The representative will also train store associates on HP products and services, maintain clean and functional displays, report sales and competitive insights, and accurately track activity and submit required paperwork. Success is measured by attendance, sales goals, and customer/client satisfaction. The employer describes a commitment to inclusion, employee development, and a supportive employee experience.

Requirements

  • High school diploma or equivalent.
  • One year of job experience required.
  • Six months of prior sales, retail, telecom, or marketing experience.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Outgoing personality, eagerness to learn, and comfort engaging customers and demonstrating products after training.
  • Ability to use a selling process that overcomes objections and connects product offerings to customer needs.
  • Ability to multitask in a fast-paced team environment.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Regular and prompt attendance.
  • Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate HP products at Best Buy stores and tailor demonstrations to customer needs.
  • Engage customers, build rapport, welcome them, assess their needs, and recommend suitable products and services.
  • Build customer confidence and assist customers in making selections.
  • Train retail store associates on HP products and services.
  • Maintain product displays and workstations so they are clean, organized, functional, presentable, and ready for demonstrations.
  • Maintain professional relationships and interactions with customers, store management, store staff, and fellow employees.
  • Meet or exceed personal monthly and weekly sales goals or quotas.
  • Accurately document and report sales, competitive insights, and other activity to Retail Operations.
  • Submit all required paperwork completely and accurately.
  • Contribute to team efforts and complete related duties as needed.

Benefits

  • Stable, weekly schedule.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Weekly performance bonus of up to $100 based on individual sales performance; the program is subject to change at the company's discretion.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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