HP Retail Sales Representative

2020 Companies•Minneapolis, MN
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP at a local big-box retailer. The role focuses on driving sales and generating interest in HP products by demonstrating products, engaging customers, and tailoring demonstrations to customer needs. The representative builds professional relationships with store management and employees, trains retail associates on HP products and services, maintains clean and functional displays, and reports sales activity and competitive insights. The position is based at Best Buy 281 in Minneapolis, Minnesota. It is part-time, with up to 15 hours per week. Saturday and Sunday are preferred, with flexible Friday options potentially available based on location needs. The employee must also be available for evenings, weekends, and holidays as needed. Pay is $18.00 per hour, with a weekly performance bonus of up to $100 based on individual sales performance. The bonus program may change at the company's discretion. Responsibilities include meeting sales goals, welcoming and assisting customers, identifying customer needs, recommending products and services, accurately documenting sales, communicating activity to Retail Operations, and keeping the work station or kiosk clean, organized, functional, and presentable. Performance is measured in part by attendance, sales quotas, and customer or client satisfaction. 2020 Companies describes itself as an outsourced sales and marketing agency that launches and advocates for products and brands and provides team members with technology and training. The company states that it supports an inclusive environment and offers opportunities such as paid holidays, career pathing, personal development, and professional stretch assignments.

Requirements

  • At least one year of job experience is required, as stated in the position overview.
  • High school diploma or equivalent required.
  • Six months of prior sales, retail, telecom, or marketing experience required in the qualifications section.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Outgoing personality, willingness to learn, and comfort engaging customers and demonstrating products after training.
  • Ability to use a selling process that overcomes objections and connects product offerings to customer needs.
  • Ability to multitask in a fast-paced, team environment.
  • Impeccable integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Must be available to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Saturday and Sunday availability; flexible Friday options may be available depending on location needs.

Responsibilities

  • Demonstrate HP products at Best Buy and tailor demonstrations to customer needs.
  • Engage customers, build rapport, create a memorable experience, and help customers select products and services.
  • Sell products and services and meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Welcome customers, offer assistance, assess their needs, recommend products, and provide product and service information.
  • Build and maintain professional relationships with store management and staff.
  • Train retail store associates on HP products and services.
  • Maintain displays and ensure the work station or kiosk is clean, organized, functional, and ready for demonstrations.
  • Accurately document and report sales and track and communicate activity to Retail Operations.
  • Report competitive insights and contribute to team efforts.
  • Submit all paperwork completely and accurately.
  • Maintain regular and prompt attendance and support customer satisfaction.

Benefits

  • $18.00 per hour plus a weekly performance bonus of up to $100 based on individual sales performance.
  • Stable weekly schedule.
  • Next-day, on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Paid holidays.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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