HP Retail Sales Representative

2020 Companies•Los Angeles, CA
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate at a Best Buy location in Los Angeles, California. The role involves promoting HP products and services in a retail environment, demonstrating products, helping customers identify products that fit their needs, and building positive relationships with customers, store management, and employees. The associate also trains store associates on HP products and services, maintains displays and work areas, tracks and reports sales activity, and provides competitive insights. The position offers up to 15 hours per week depending on availability and store needs, with flexible weekday shifts and some weekends required. Pay is $19.00 per hour, with an opportunity to earn a weekly performance bonus of up to $100 based on individual sales performance. The employer describes 2020 Companies as an inclusive workplace and equal opportunity employer.

Requirements

  • High school diploma or equivalent.
  • At least one year of job experience is required, as stated in the overview.
  • Six months of prior sales, retail, telecom, or marketing experience, as stated in the qualifications.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to multi-task in a fast-paced team environment.
  • Availability to work evenings, weekends, and holidays as needed.
  • Ability to maintain customer confidentiality.
  • Impeccable integrity and commitment to customer satisfaction.
  • Comfort engaging with customers and demonstrating products after training.
  • Ability to engage in a selling process that overcomes objections and connects with customer needs.
  • Outgoing personality, eagerness to learn, and tech-savvy problem-solving approach.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Sell products and services in retail stores, kiosks, and/or event environments.
  • Demonstrate HP products and tailor demonstrations to customers' needs.
  • Engage customers, build rapport, welcome them, and offer assistance.
  • Assess customer needs, recommend suitable products, provide product and service information, and help customers make selections.
  • Meet or exceed personal monthly sales goals and established weekly or monthly sales quotas.
  • Maintain professional relationships and interactions with customers, store management, staff, and fellow employees.
  • Train retail store associates on HP products and services.
  • Maintain displays and work areas so they are clean, organized, functional, presentable, and ready for demonstrations.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork accurately and completely.
  • Provide competitive insights and contribute to team efforts.
  • Maintain customer confidentiality.
  • Maintain regular and prompt attendance.

Benefits

  • Weekly performance bonus of up to $100 based on individual sales performance.
  • Stable, weekly schedule.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Paid holidays.
  • Personal development opportunities and professional stretch assignments.
  • Long-term career pathing options.
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