HP Retail Sales Representative

2020 Companies•Ankeny, IA

7d•Onsite

About The Position

2020 Companies is hiring a part-time HP Retail Sales Associate to represent HP in Best Buy and surrounding office supply stores. The role focuses on driving sales, building excitement about HP products, demonstrating products to customers, and tailoring demonstrations to customer needs. The associate builds rapport with customers and professional relationships with store management and employees, trains store associates on HP products and services, maintains product displays, and reports sales activity and competitive insights. The position offers $16.50 per hour plus a weekly performance bonus of up to $100 based on individual sales performance. The schedule is up to 15 hours per week, with Saturday and Sunday preferred and flexible Friday options potentially available based on location needs. Paid training is completed online. The role also includes a $25 monthly technology reimbursement and access to next-day on-demand pay through DailyPay. The associate is expected to sell products and services, meet or exceed sales goals, welcome and assist customers, recommend products, accurately document and report sales and other activity, and maintain a clean, organized, functional, and presentable workstation or kiosk. Performance is measured by attendance, sales results, and customer/client satisfaction. Applicants must have a high school diploma or equivalent and at least six months of relevant experience. Evening, weekend, and holiday availability is required as needed.

Requirements

High school diploma or equivalent.
At least six months of prior sales, retail, telecom, or marketing experience.
Demonstrated knowledge of products and services.
Strong communication, presentation, interpersonal, and problem-solving skills.
Ability to multitask in a fast-paced team environment.
Availability to work evenings, weekends, and holidays as needed.
Ability to maintain customer confidentiality.
Integrity and commitment to customer satisfaction.
Comfort engaging with customers and demonstrating products after training.
Ability to engage in a selling process that overcomes objections and connects product offerings to customer needs.
Regular and prompt attendance.

Nice To Haves

Retail or customer service experience in electronics, technology, or wireless.
Training or product demonstration experience.
Problem-solving, tech-savvy enthusiasm, an outgoing personality, and eagerness to learn.

Responsibilities

Demonstrate HP products at Best Buy and surrounding office supply stores.
Engage customers, build rapport, create a memorable experience, assess customer needs, and recommend suitable products and services.
Build and maintain professional relationships with store management, staff, customers, and fellow employees.
Train retail store associates on HP products and services.
Maintain product displays and ensure they are clean, functional, and ready for demonstrations.
Sell products and services and meet or exceed personal monthly and weekly sales goals or quotas.
Welcome customers, offer assistance, provide product information, and help customers make selections with confidence.
Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork completely and accurately.
Report competitive insights.
Keep the workstation or kiosk clean, well-organized, functional, and presentable.
Contribute to team efforts by completing related tasks.
Maintain customer confidentiality and provide courteous customer service.