HP Retail Sales Representative

2020 Companies•Fort Myers, FL
•Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Retail Sales Associate to represent the HP brand at Best Buy in Fort Myers, Florida. The role focuses on driving sales and building excitement around HP products by demonstrating products, tailoring demonstrations to customer needs, building rapport, and maintaining professional relationships with store management and employees. The position pays $16.00 per hour, with the opportunity to earn a weekly performance bonus of up to $100 based on individual sales performance. The role offers up to 15 hours per week, with Saturday and Sunday preferred and flexible Friday options potentially available based on location needs. Responsibilities include demonstrating HP products, engaging customers and helping them choose products and services, training store associates on HP products and services, maintaining clean and functional displays, documenting and reporting sales and other activity, and meeting sales goals. The representative is expected to maintain customer confidentiality, provide a positive customer experience, and contribute to team results. 2020 Companies is an outsourced sales and marketing agency that launches and advocates for products and brands and executes sales and marketing strategies. It describes its culture as inclusive and offers paid holidays, career-pathing options, personal development opportunities, and professional stretch assignments.

Requirements

  • At least one year of job experience is required in the position overview.
  • High school diploma or equivalent required.
  • Six months of prior sales, retail, telecom, or marketing experience is listed in the qualifications.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Outgoing personality, enthusiasm for technology, and willingness to learn.
  • Comfort engaging with customers and demonstrating products after training.
  • Ability to engage in a selling process that overcomes objections and connects products to customer needs.
  • Ability to multitask in a fast-paced team environment.
  • Integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Must be available to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.
  • Saturday and Sunday availability; flexible Friday availability may be possible depending on location needs.

Responsibilities

  • Demonstrate HP products at Best Buy and tailor demonstrations to customers’ needs.
  • Engage customers, build rapport, welcome them, offer assistance, and create a memorable experience.
  • Sell products and services, advise customers, help them make selections, and work to meet or exceed sales goals and quotas.
  • Maintain professional relationships and interactions with store management, staff, customers, and fellow employees.
  • Train retail store associates on HP products and services.
  • Keep product displays and the assigned workstation or kiosk clean, organized, functional, presentable, and ready for demonstrations.
  • Document and report sales accurately and communicate activity to Retail Operations.
  • Submit paperwork completely and accurately and provide competitive insights.
  • Maintain customer confidentiality and contribute to team results.
  • Maintain regular and prompt attendance and support customer/client satisfaction.

Benefits

  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Weekly performance bonus of up to $100 based on individual sales performance; the program is subject to change at the company’s discretion.
  • Paid holidays.
  • Long-term career-pathing options.
  • Personal development opportunities.
  • Professional stretch assignments.
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