HP Retail Sales Representative

2020 Companies•Traverse City, MI
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Retail Sales Associate to represent HP products at Best Buy and surrounding office supply stores. The role focuses on driving sales, creating excitement around the HP brand, demonstrating products, and tailoring demonstrations to customers’ needs. The associate builds rapport with customers and professional relationships with store management and employees, trains store associates on HP products and services, maintains displays, and reports sales activity and competitive insights. This is a part-time role scheduled for up to 15 hours per week. Saturday and Sunday are preferred, with flexible Friday options potentially available based on location needs. The position pays $19 per hour, with the opportunity to earn a weekly performance bonus of up to $100 based on individual sales performance. Paid online training and a $25 monthly technology reimbursement are offered. 2020 Companies describes itself as an outsourced sales and marketing agency that launches and advocates for products and brands and executes sales and marketing strategies. The company emphasizes inclusion, employee development, paid holidays, career pathing, personal development, and professional stretch assignments.

Requirements

  • At least one year of job experience is required in the opening qualifications.
  • A high school diploma or equivalent is required.
  • Six months of prior sales, retail, telecom, or marketing experience is listed in the qualifications.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Ability to multitask in a fast-paced, team environment.
  • Ability to maintain customer confidentiality.
  • Must be available to work evenings, weekends, and holidays as needed.
  • Outgoing, tech-savvy, problem-solving approach and eagerness to learn.
  • Comfort engaging with customers and demonstrating products after training.
  • Ability to use a selling process that overcomes objections and connects products to customer needs.
  • Integrity and commitment to customer satisfaction.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate HP products at Best Buy and surrounding office supply stores.
  • Engage customers, build rapport, and create a memorable experience.
  • Maintain professional relationships with management and staff at assigned stores.
  • Train retail store associates on HP products and services.
  • Maintain displays so they are clean, functional, and ready for demonstrations.
  • Report sales activity and competitive insights.
  • Sell products and services in retail stores, kiosks, and/or event environments.
  • Meet or exceed personal monthly sales goals and established weekly or monthly quotas.
  • Welcome customers courteously, offer assistance, assess their needs, and suggest suitable products.
  • Advise customers by providing information about products and services and help them make selections.
  • Accurately document and report sales and track and communicate activity to Retail Operations.
  • Keep the workstation or kiosk clean, organized, functional, and presentable.
  • Submit paperwork completely and accurately.
  • Contribute to team efforts by completing related tasks.
  • Maintain customer confidentiality.

Benefits

  • Weekly performance bonus of up to $100 based on individual sales performance.
  • On-demand next-day pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Paid holidays.
  • Long-term career pathing options, personal development opportunities, and professional stretch assignments.
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