HP PC Sales Representative

2020 Companies•Santa Rosa, CA

1d•Onsite

About The Position

The HP PC Sales Representative works at a Best Buy retail location, demonstrating premium HP PCs and accessories and helping customers understand their features, including AI and other technology innovations. The representative builds rapport with shoppers and professional relationships with store associates, explains product value, recommends products based on customer needs, and supports sales growth. The role also includes training retail associates, keeping product displays and demo equipment clean and ready to use, and reporting sales activity and competitive insights. The position is part-time, with a schedule of up to 14 hours per week on Friday, Saturday, or Sunday. Pay is $19 per hour, based on location and experience, with the opportunity to earn a weekly performance bonus of up to $100.

Requirements

High school diploma or equivalent.
At least six months of prior sales, retail, telecom, or marketing experience; the posting also states that one year of job experience is required.
Demonstrated knowledge of products and services.
Excellent communication, presentation, interpersonal, and problem-solving skills.
Outgoing personality and willingness to learn.
Comfort engaging customers and demonstrating products hands-on.
Ability to use a selling process that overcomes objections and connects products to customer needs.
Ability to multitask in a fast-paced team environment.
Integrity and commitment to customer satisfaction.
Ability to maintain customer confidentiality.
Availability to work Friday, Saturday, or Sunday, and evenings, weekends, and holidays as needed.
Regular and prompt attendance.

Nice To Haves

Retail or customer service experience.
Training or product demonstration experience.

Responsibilities

Demonstrate premium HP PC products and accessories in a big-box retail store.
Engage customers, build rapport, assess their needs, and provide a memorable shopping experience.
Explain product and service features and recommend products suited to customer needs, addressing objections and building customer confidence.
Maintain professional relationships with retail partners, store associates, customers, and coworkers.
Train retail store associates on HP products, accessories, services, and PC innovation.
Maintain merchandising, displays, workstation, and demo products so they are clean, functional, organized, and ready for demonstrations.
Meet or exceed monthly and weekly sales goals and quotas.
Accurately document and report sales, submit required paperwork, and track and communicate activity to Retail Operations.
Provide reporting and competitive insights.
Welcome customers courteously, offer assistance, and contribute to team efforts.
Maintain customer confidentiality and support customer satisfaction.