HP PC Sales Representative

2020 Companies•Denver, CO
•Onsite

About The Position

The HP PC Sales Representative promotes and demonstrates premium HP PCs, accessories, and services in a big-box retail store. The role uses product training, including training in AI technology, to show customers how premium PCs and new technologies can meet their needs and improve their experience. The representative builds rapport with customers and professional relationships with retail partners and store associates, while contributing to sales growth and the premium market segment. The position includes product demonstrations, customer assistance and sales, associate training, merchandising upkeep, and accurate reporting of sales and other activity. Performance is measured by attendance, achievement of sales goals, and customer/client satisfaction. The role is part-time, scheduled Friday, Saturday, or Sunday for up to 14 hours per week. Pay is $19.00 per hour based on location and experience, with the opportunity to earn a weekly performance bonus of up to $100 based on individual sales performance. The bonus program may change at the company’s discretion.

Requirements

  • One year of job experience required, as stated in the position overview.
  • High school diploma or equivalent required.
  • Six months of prior sales, retail, telecom, or marketing experience required in the qualifications section.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Outgoing personality and eagerness to learn.
  • Comfort engaging with customers and conducting hands-on product demonstrations.
  • Ability to use a selling process that overcomes objections and connects products to customer needs.
  • Ability to multitask in a fast-paced, team environment.
  • Integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Availability to work Friday, Saturday, or Sunday, up to 14 hours per week; evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience is a plus.
  • Training or product demonstration experience is a plus.

Responsibilities

  • Demonstrate premium HP PC products and accessories in a big-box retail store.
  • Engage customers, build rapport, create a memorable experience, and offer assistance.
  • Assess customer needs, recommend suitable products, explain products and services, and help customers make selections.
  • Use product demonstrations and the selling process to address objections and connect products to customer needs.
  • Maintain professional relationships and interactions with retail partners, store associates, customers, and fellow employees.
  • Train retail store associates on HP products, accessories, services, and PC innovation.
  • Maintain merchandising and ensure the workstation or kiosk is clean, organized, functional, presentable, and ready for demonstrations.
  • Meet or exceed personal monthly and weekly sales goals or quotas.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit paperwork accurately and completely.
  • Provide competitive insights and contribute to team efforts.

Benefits

  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Weekly performance bonus of up to $100 based on individual sales performance; the program is subject to change at the company’s discretion.
  • Consistent weekend schedule.
  • The company describes long-term career pathing options, personal development opportunities, and professional stretch assignments as employee support offerings.
  • The company mentions paid holidays as an employee support offering.
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