HP Customer Sales Representative

2020 Companies • Rochester, NY

8d • Onsite

About The Position

HP and 2020 Companies are hiring a part-time HP Customer Sales Representative to promote HP products at a local big-box retailer. The representative demonstrates products, creates engaging customer experiences, helps customers identify products that meet their needs, and builds professional relationships with store management and employees. The role also includes training retail associates, maintaining clean and functional product displays, reporting sales activity and competitive insights, and meeting sales goals.

The position is based at Costco 1195 in Rochester, New York. The schedule is flexible on Friday, Saturday, or Sunday for 10–15 hours per week. Pay is $19.00 per hour, based on location and candidate experience. Paid training is completed online.

Requirements

• At least one year of job experience is required.
• High school diploma or equivalent required.
• Six months of prior sales, retail, telecom, or marketing experience.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Outgoing personality, willingness to learn, and comfort engaging customers and demonstrating products after training.
• Ability to use a selling process that overcomes objections and connects products to customer needs.
• Ability to multitask in a fast-paced team environment.
• Integrity and commitment to customer satisfaction.
• Ability to maintain customer confidentiality.
• Must be available to work evenings, weekends, and holidays as needed.

Nice To Haves

• Retail or customer service experience in electronics, technology, or wireless.
• Training or product demonstration experience.

Responsibilities

• Demonstrate HP products in a big-box retail store.
• Engage with customers, build rapport, and create memorable experiences.
• Maintain professional relationships with store management and staff.
• Train retail store associates on HP products and services.
• Keep displays and the work station clean, functional, organized, and ready for demonstrations.
• Report sales activity and competitive insights, and accurately track and communicate activity to Retail Operations.
• Sell products and services and meet or exceed monthly and weekly sales goals.
• Welcome customers, assess their needs, recommend products, and provide information about products and services.
• Help customers make selections by building their confidence and addressing objections.
• Accurately document and report sales and submit paperwork completely and accurately.
• Contribute to team efforts and maintain professional interactions with customers and fellow employees.
• Maintain regular and prompt attendance and support customer satisfaction.

Benefits

• Next-day pay on demand through DailyPay.
• Paid online training.
• $25 per month technology reimbursement.
• Stable weekly schedule.
• Potential access to paid holidays, career pathing options, personal development opportunities, and professional stretch assignments.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED