HP Customer Sales Representative

2020 Companies•Plainfield, NJ
•Onsite

About The Position

HP and 2020 Companies have partnered to hire an HP Customer Sales Representative to promote HP products in a local big-box retail store. The representative demonstrates products, engages customers, identifies their needs, provides product information, and supports sales. The role also involves maintaining displays and the work area, building professional relationships with store management and employees, training retail associates on HP products and services, and reporting sales activity and competitive insights. This is a part-time role at Costco 1166 in North Plainfield, New Jersey, paying $19.00 per hour based on location and candidate experience. The schedule is 10–15 hours per week, with Friday, Saturday, or Sunday availability; evenings, weekends, and holidays may be needed. Paid online training is provided.

Requirements

  • High school diploma or equivalent.
  • At least six months of prior sales, retail, telecommunications, or marketing experience; the posting also states that one year of job experience is required.
  • Demonstrated knowledge of products and services.
  • Excellent communication, presentation, interpersonal, and problem-solving skills.
  • Outgoing personality, technology savvy, and eagerness to learn.
  • Comfort engaging customers and demonstrating products after training.
  • Ability to use a sales process that overcomes objections and connects products to customer needs.
  • Ability to multitask in a fast-paced team environment.
  • Integrity and commitment to customer satisfaction.
  • Ability to maintain customer confidentiality.
  • Availability to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Retail or customer service experience in electronics, technology, or wireless.
  • Training or product demonstration experience.

Responsibilities

  • Demonstrate HP products in a big-box retail store and tailor demonstrations to customer needs.
  • Engage customers, build rapport, create a memorable experience, and assist them with product selections.
  • Sell products and services and meet or exceed monthly and weekly sales goals or quotas.
  • Welcome customers, assess their needs, direct them to displays, and provide product and service information.
  • Build customer confidence and help customers make purchasing decisions.
  • Maintain professional relationships with store management and staff, and train retail associates on HP products and services.
  • Keep product displays and the work station clean, organized, functional, presentable, and ready for demonstrations.
  • Accurately document and report sales, track and communicate activity to Retail Operations, and submit complete and accurate paperwork.
  • Report competitive insights and contribute to team efforts.
  • Maintain regular and prompt attendance and support customer satisfaction.

Benefits

  • Stable weekly schedule.
  • Next-day on-demand pay through DailyPay.
  • Paid online training.
  • $25 per month technology reimbursement.
  • Paid holidays.
  • Long-term career pathing options.
  • Personal development opportunities and professional stretch assignments.
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