HP Customer Sales Representative

2020 Companies • Rochester, NY

6d • Onsite

About The Position

HP and 2020 Companies have partnered to hire a part-time HP Customer Sales Representative to support HP sales and brand awareness at a local big-box retailer. The representative demonstrates HP products, engages customers, identifies their needs, and recommends products and services. The role also involves building professional relationships with store management and employees, training retail associates on HP products and services, maintaining displays and the work area, meeting sales goals, and reporting sales activity and competitive insights.

The position is located at Costco 1195 in Rochester, New York. The schedule is flexible on Friday, Saturday, or Sunday for 10–15 hours per week. Pay is $19.00 per hour, based on location and candidate experience. Paid online training is provided.

Requirements

• High school diploma or equivalent.
• One year of job experience required, as stated in the position overview.
• Six months of prior sales, retail, telecom, or marketing experience, as stated in the qualifications.
• Demonstrated knowledge of products and services.
• Excellent communication, presentation, interpersonal, and problem-solving skills.
• Ability to multitask in a fast-paced team environment.
• Ability to maintain customer confidentiality.
• Impeccable integrity and commitment to customer satisfaction.
• Availability to work Friday, Saturday, or Sunday; evenings, weekends, and holidays as needed.
• Comfort engaging customers and demonstrating products after training.
• Ability to engage in a selling process that addresses objections and connects products to customer needs.
• Outgoing personality, eagerness to learn, and tech-savvy problem-solving approach.

Nice To Haves

• Retail or customer service experience in electronics, technology, or wireless.
• Training or product demonstration experience.

Responsibilities

• Demonstrate HP products in a big-box retail store and tailor demonstrations to customer needs.
• Engage customers, build rapport, create a memorable experience, and welcome customers and offer assistance.
• Assess customer needs, provide product and service information, recommend suitable products, and help customers make selections.
• Sell products and services and meet or exceed monthly personal sales goals and established sales quotas.
• Build and maintain professional relationships with store management, staff, customers, and fellow employees.
• Train retail store associates on HP products and services.
• Maintain displays and the work station or kiosk so they are clean, organized, functional, presentable, and ready for demonstrations.
• Accurately document and report sales and communicate activity to Retail Operations.
• Provide competitive insights and submit paperwork completely and accurately.
• Contribute to team efforts and maintain regular, prompt attendance.
• Protect customer confidentiality and support customer satisfaction.

Benefits

• Stable weekly schedule.
• Next-day, on-demand pay through DailyPay.
• Paid online training.
• $25 per month technology reimbursement.
• Opportunity to represent a company described in the posting as environmentally friendly.
• Paid holidays, long-term career pathing options, personal development opportunities, and professional stretch assignments are mentioned as support available from 2020 Companies.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED