Housing Stabilization Case Manager - $500 SIGN ON BONUS

Victory Programs Inc • Boston, MA

21h • Onsite

About The Position

The Housing Stabilization Case Manager coordinates and delivers direct case management services to residents who have moved from shelter into permanent housing. Stabilization services continue for 24 months after a family exits shelter. The role reports to the Program Director or their designee and works closely with other Case Managers.

The position is based at Chamblet Family Home, which provides life-stabilization, intensive housing placement, and vocational case management services to homeless families and pregnant women. The program supports families in increasing self-sufficiency, developing healthy nutritional knowledge, finding permanent housing, and building job-readiness skills.

This is a full-time, on-site position requiring 40 hours per week, Sunday through Thursday. The schedule is Sunday 11 a.m.–7 p.m. and Monday through Thursday 8 a.m.–4 p.m. The rate is $26.00 per hour, with a $500 sign-on bonus.

Requirements

• Bachelor’s degree with 1–2 years of experience preferred, or a high school diploma with 3 or more years of client advocacy experience.
• Relevant experience may include housing search, housing stabilization and retention, case management, substance use disorder services, employment training, or job search services.
• Ability to work effectively with people of diverse races and ethnicities, sexual orientations, gender identities, sexes and drug cultures, age groups, religions, countries of origin, disabilities, and economic statuses.
• At least 25 years old and hold a valid Massachusetts driver’s license with safe driving points of 00, 98, 99, 01, 02, or 03.
• Ability to relate to residents in a helpful, directive, and compassionate manner.
• Excellent verbal communication skills, including the ability to have open and affirming conversations.
• Proficient computer skills, including Microsoft Word and Excel.
• CPR and first aid certification; may be obtained upon hire.
• Complete TB screening; may be obtained upon hire.

Nice To Haves

• Experience working with individuals and families experiencing housing instability or homelessness.
• Strong organizational, writing, and communication skills.
• Three strong work-related references, at least two from a manager or supervisor.
• Ability to work independently and cooperatively as part of a professional team.
• Bilingual Spanish or Haitian Creole skills.

Responsibilities

• Provide monthly case management services, including housing retention support, assessment, planning, reassessment, referrals, and housing applications.
• Transport and accompany clients in agency vehicles to housing, legal, and medical appointments as needed.
• Develop, implement, and facilitate groups and workshops as required by the funder and agency.
• Meet with clients at their permanent housing or in the community as needed, providing monthly case management services unless otherwise noted.
• Enter housing assessments and relevant data into HMIS in a timely manner and complete internal and external reporting.
• Maintain accurate documentation and records in client logs and case files.
• Conduct outreach to current and potential landlords and maintain an up-to-date housing resource database.
• Work with other Case Managers to develop and implement aftercare plans for housed clients.
• Maintain positive working relationships with network partners and communicate effectively with people involved in clients’ stabilization plans.
• Coordinate lease signing and review lease terms with tenants.
• Enforce policies and procedures that support a safe, appropriate residential environment and promote a healthy, supportive, inclusive community.
• Promote residents’ access to and participation in the community and neighborhood, including sharing information about meetings, events, and resources.
• Facilitate and schedule monthly informational sessions and workshops in conjunction with the Program Director.
• Provide CSP-HI services to eligible residents and document services in VPI’s and Eliot Community Human Services’ EHR systems.
• Become a Certified Application Counselor to provide residents with application and enrollment assistance.
• Attend supervision, staff and clinical meetings, in-service trainings, and agency workshops.
• Engage in policy advocacy addressing housing inequities and support agency events, rallies, fundraising, and advocacy activities.
• Perform other duties as requested by the supervisor or designee.
• Follow the organization’s Standards of Excellence and Philosophy of Care, including professional ethics, boundaries, and client confidentiality.

Benefits

• $500 sign-on bonus.
• Employer contributes 75% of health insurance premiums and 25% of dental insurance premiums.
• Employer-paid disability and life insurance.
• Paid time off for employees working 20 or more hours per week, including vacation, sick, and personal time, as well as holidays.
• Upon hire, employees working 20 or more hours per week are entitled to up to 4 personal days, 160 sick hours, 10 holidays, and 3 1/2 weeks of vacation; amounts adjust based on full-time or part-time status, and vacation time increases with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level