Housing Case Manager - $500 SIGN ON BONUS

Victory Programs Inc • Boston, MA

21h • Onsite

About The Position

The Housing Case Manager coordinates and delivers quality direct case management services for Chamblet and Revision Family Homes in Dorchester. The program provides life-stabilization, intensive housing placement, and vocational case management services to homeless families and pregnant women, helping them work toward self-sufficiency, develop healthy nutritional knowledge, find permanent housing, and build job-readiness skills. The position reports to the Program Director for weekly supervision and programmatic assignments.

This is a full-time, 40-hour-per-week position with a Tuesday–Saturday schedule: Tuesday and Saturday, 11 a.m.–7 p.m.; Wednesday through Friday, 8 a.m.–4 p.m. The rate is $26.00 per hour, and the posting advertises a $500 sign-on bonus.

Requirements

• Bachelor’s degree with 1–2 years of experience, or high school diploma with 3 or more years of client advocacy experience. Relevant experience may include housing search, housing stabilization and retention, case management, SUD services, employment training, and job search services.
• At least 25 years old.
• Valid Massachusetts driver’s license with a safety driving point designation of 00, 99, 01, 02, or 03.
• Knowledge of family shelter or residential services and understanding of harm reduction philosophy.
• Openness to a harm reduction philosophy.
• Ability to work independently and cooperatively as part of a professional team.
• Strong organizational, written, and verbal communication skills.
• Strong computer skills, including Google office suites and internet use.
• Ability to work successfully in multicultural settings with diverse client groups, including people with mental health concerns and substance use disorder.
• CPR certification; may be obtained upon hire.
• Completion of TB screening; may be obtained upon hire.
• Three strong work-related professional references, including at least two from a manager or supervisor.

Nice To Haves

• Experience advocating for clients with government assistance agencies, housing authorities, private landlords, or realtors.
• Bilingual ability in English/Spanish or Haitian Creole.

Responsibilities

• Follow Victory Programs, Inc.’s Standards of Excellence and Philosophy of Care, maintaining professional ethics, boundaries, and client confidentiality.
• Provide weekly collaborative case management to 14 families to address barriers related to housing, finances, vocation or education, physical and mental health, childcare, and legal issues.
• Assist families with housing searches, assessments, referrals, and housing applications.
• Transport and accompany clients in agency vehicles to housing, legal, and medical appointments as needed.
• Assess client needs and provide referrals to external providers as needed.
• Develop and maintain service linkages and databases for residents, including relationships with local service and housing providers.
• Work with the Stabilization Case Manager to develop and implement aftercare plans for housed families.
• Develop and monitor service plans as required by EOHLC and complete timely housing assessments, case notes, and other relevant reporting in HMIS/ETO and residents’ case files.
• Develop, implement, and facilitate workshops, community meetings, and resident events with the Shelter Manager and Program Director as required by the funder and agency.
• Assist with program coverage, building security, adherence to residence policies and protocols, and completion of shift logs and staff communication logs.
• Attend supervision, staff and clinical meetings, in-service training, and agency workshops.
• Participate in and support program events, State House rallies, fundraising and advocacy events, walks, and other agency functions.
• Provide CSP-HI services to eligible residents and document services in VPI’s and Eliot Community Human Services’ EHR systems.
• Become a Certified Application Counselor (CAC) to provide residents with application and enrollment assistance.
• Perform other duties or tasks requested by the supervisor or their designee.

Benefits

• 75% employer premium contribution for health insurance.
• 25% employer premium contribution for dental insurance.
• Employer-paid disability insurance.
• Employer-paid life insurance.
• Paid time off, including vacation, sick, and personal time.
• Holidays.
• Upon hire, full-time staff are entitled to up to 4 personal days, 160 sick hours, 10 holidays, and 3½ weeks of vacation; allocations adjust based on full-time or part-time status, and vacation time increases with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED