Housing First Coordinator - Homeless Services

Eliot Community Human Services • Cambridge, MA

11d • $48,000 - $50,000

About The Position

Eliot’s Homeless Services Division is seeking a Housing First Coordinator for its Community Support Team. The team provides housing stabilization support to unsheltered adults transitioning to housing, both before and after move-in. Eliot follows a Housing First Model that prioritizes permanent housing as the initial step in assisting people experiencing homelessness.

The coordinator provides person-centered, strengths-based case management. The program’s goal is to offer individuals coaching, education, tools, and access to community resources to support sustained housing, financial independence, and emotional well-being.

Requirements

• A bachelor’s or master’s degree in human services, social work, or a related field is preferred.
• For candidates with lived experience with substance use disorder and two years of sustained sobriety: high school diploma or GED and at least one year of paid or volunteer experience working with adults with mental illness and/or substance abuse.

Nice To Haves

• Bachelor’s or master’s degree in human services, social work, or a related field is preferred.

Responsibilities

• Empower residents to exercise autonomy and independence, identify choices, and develop self-advocacy skills.
• Conduct initial needs assessments and collaboratively develop plans to obtain benefits, entitlements, and other community-based resources.
• Collaborate with the staff team to incorporate residents’ perspectives, recognize preferences, and maximize choices.
• Support new residents through all phases of transitioning into housing in collaboration with partner organizations.
• Help clients integrate into their communities by supporting resource use and access to memberships and natural supports.
• Provide practical help, mentoring and modeling, advocacy, coordination, individualized side-by-side support, problem solving, and direct assistance to develop daily independent-living skills.
• Promote health and wellness by helping clients access information and services related to medical care, including HIV care resources, nutrition, and exercise, as appropriate.
• Intervene in potential crisis situations using trauma-informed verbal de-escalation techniques.

Benefits

• Generous paid time off, including vacation, sick time, and paid holidays
• Medical, dental, and vision plans
• 401(k) with employer match
• Discounted fitness services and access to childcare resources
• Company-paid life and accidental death insurance
• Ongoing training, career advancement programs, tuition reimbursement, and leadership development

What This Job Offers

• Job Type: Full-time