Administrative Assistant for Housing & Homeless Services

Access Services•Plymouth Meeting, PA
•Onsite

About The Position

Access Services is hiring a full-time Administrative Assistant to provide organizational support to programs in its Housing & Homeless Services division. This is a fully in-office position working from offices in Fort Washington and Plymouth Meeting, Pennsylvania. The role supports fiscal needs, customer service, scheduling, specialized projects, and housing managers. The ideal candidate is a confident self-starter who is organized, efficient, kind, responsible, and helpful. The position includes entering cash receipts and information into systems, handling customer and phone inquiries, organizing expenses and mileage, coordinating office and training logistics, maintaining supplies and petty cash records, supporting office equipment maintenance, and using office software, spreadsheets, and the Evolv electronic health record to document and report on operations and projects. Pay is $22 per hour.

Requirements

  • High school diploma or equivalent.
  • One year of billing or accounting experience.
  • Proficiency in Microsoft Excel.
  • Effective communication skills.
  • Strong organizational, detail-oriented, and task-completion skills.
  • Accurate record-keeping skills.
  • Ability to handle multiple tasks efficiently and accurately.
  • Strong problem-solving skills when investigating payment denials.

Nice To Haves

  • Three to five years of billing or accounting experience.
  • Experience using electronic health records.
  • Strong understanding of electronic health record systems.

Responsibilities

  • Enter all cash receipts into applicable systems.
  • Provide customer service to clients, visitors, and staff.
  • Answer phone inquiries, resolve complaints courteously and professionally, and provide assistance as needed.
  • Collect and assemble expenses and mileage, verify the director’s signature, and drop off FedEx packages on necessary days, if applicable.
  • Schedule conference rooms.
  • Maintain, order, and manage office supplies and other service-line inventory.
  • Ensure proper maintenance of office equipment.
  • Monitor training registrations; prepare attendance forms for facilitators; verify staff attendance with supervisors; and check training forms for completeness.
  • Maintain petty cash receipts and ledger.
  • Use office management software and spreadsheets to research and document projects, operations, and vendor invoices.
  • Enter information into the Evolv electronic health record and run reports as needed or requested.

Benefits

  • Comprehensive medical, dental, vision, and prescription coverage.
  • Company-paid life insurance.
  • Disability protection.
  • Catastrophic sick leave.
  • Employer covers up to 88% of health premiums; many employees pay less than $150 per month.
  • Full-time employees earn up to nearly six weeks of paid time off in their first year, including 20 or more PTO days and nine paid holidays; additional time is added as employees grow their careers.
  • 401(k) with company match.
  • Tuition reimbursement program and access to college tuition discounts.
  • Mileage and toll reimbursement.
  • Employee Assistance Program with free, confidential resources for employees and their families, including counseling and emotional support through in-person, telehealth, and text therapy, plus financial and legal guidance.
  • Paid training and ongoing professional development.
  • Opportunities to learn and advance across diverse roles and programs.
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