Administrative Assistant for Housing & Homeless Services

Access Services • Fort Washington, PA

4d • Onsite

About The Position

Access Services is hiring a full-time Administrative Assistant to provide organizational support to programs within its Housing & Homeless Services division. The role supports fiscal needs, customer service, scheduling, specialized projects, and housing managers. It is fully in office, working from offices in Fort Washington and Plymouth Meeting, Pennsylvania. The ideal candidate is a confident self-starter who is organized, efficient, kind, responsible, and helpful.

Requirements

• High school diploma or equivalency.
• At least one year of billing or accounting experience.
• Proficiency in Microsoft Excel.
• Effective communication skills.
• Strong organization, attention to detail, and efficiency in completing tasks.
• Accurate record-keeping skills.
• Ability to handle multiple tasks efficiently and accurately.
• Strong problem-solving skills when investigating payment denials.
• Meet qualifying and ongoing job criteria, including background checks, a physical examination, and a driving history record.
• Valid U.S. driver’s license held for at least two years, excluding time with a learner’s permit.
• No serious traffic convictions within the past three years.
• Reliable vehicle available during work hours, with valid registration, inspection stickers, and auto insurance; proof of coverage as a driver on the policy is required.

Nice To Haves

• Three to five years of billing or accounting experience.
• Experience using electronic health records.
• Strong understanding of electronic health record systems.

Responsibilities

• Enter cash receipts into applicable systems.
• Provide customer service to clients, visitors, and staff.
• Answer phone inquiries, address complaints courteously and professionally, and provide assistance as needed.
• Collect and assemble expenses and mileage, verify the director’s signature, and drop off FedEx packages on necessary days, if applicable.
• Schedule conference rooms.
• Maintain, order, and manage office supplies and other service-line inventory.
• Ensure proper maintenance of office equipment.
• Monitor training registrations, prepare attendance forms for facilitators, verify staff attendance with supervisors, and check forms for completeness.
• Maintain petty cash receipts and ledger.
• Use office management software and spreadsheets to research and document projects, operations, and vendor invoices.
• Enter information into the Evolv electronic health record and run reports as needed or requested.
• Support fiscal needs, scheduling, specialized projects, and housing managers.

Benefits

• Comprehensive medical, dental, vision, and prescription coverage.
• Company-paid life insurance, disability protection, and catastrophic sick leave.
• Employer covers up to 88% of health premiums; many employees pay less than $150 per month.
• Full-time employees earn up to nearly six weeks of paid time off in their first year, including 20 or more PTO days and nine paid holidays; additional time is added with career growth.
• 401(k) with company match.
• Tuition reimbursement program and college tuition discounts.
• Mileage and toll reimbursement.
• Employee Assistance Program with free, confidential resources for employees and their families, including counseling and emotional support, financial guidance, and legal guidance.
• Paid training, ongoing professional development, and opportunities to learn and advance across roles and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED