Administrative Assistant for Housing & Homeless Services

Access Services • Fort Washington, PA

5d • Onsite

About The Position

Access Services is hiring a full-time Administrative Assistant to provide organizational support to programs in its Housing & Homeless Services division. This is a fully in-office position working from the organization’s offices in Fort Washington and Plymouth Meeting, Pennsylvania. The role supports fiscal needs, customer service, scheduling, specialized projects, and housing managers. The ideal candidate is a confident self-starter who organizes work efficiently and approaches others with a kind, responsible, and helpful attitude.

Requirements

• High school diploma or equivalent.
• At least one year of billing or accounting experience.
• Proficiency in Microsoft Excel.
• Effective communication skills.
• Strong organization, attention to detail, and efficiency in completing tasks.
• Accurate record-keeping skills.
• Ability to handle multiple tasks efficiently and accurately.
• Strong problem-solving skills when investigating payment denials.

Nice To Haves

• Three to five years of billing or accounting experience.
• Experience using electronic health records.
• Strong understanding of electronic health record systems.

Responsibilities

• Enter cash receipts into applicable systems.
• Provide customer service to clients, visitors, and staff.
• Answer phone inquiries, courteously and professionally address complaints, and provide assistance as needed.
• Collect and assemble expense and mileage information, verify the director’s signature, and drop off FedEx packages on necessary days, if applicable.
• Schedule conference rooms.
• Maintain, order, and manage office supplies and other inventory for the service line.
• Ensure proper maintenance of office equipment.
• Monitor training registrations; prepare attendance forms for facilitators; verify staff attendance with supervisors; and check training forms for completeness.
• Maintain petty cash receipts and ledger.
• Use office management software and spreadsheets to research and document projects, operations, and vendor invoices.
• Enter information into the Evolv electronic health record and run reports as needed or requested.

Benefits

• Comprehensive medical, dental, vision, and prescription coverage; the employer covers up to 88% of health premiums, and many employees pay less than $150 per month.
• Company-paid life insurance, disability protection, and catastrophic sick leave.
• Full-time employees can earn up to nearly six weeks of paid time off in their first year, including more than 20 PTO days and nine paid holidays; additional time is added as careers progress.
• 401(k) with company match.
• Tuition reimbursement and access to college tuition discounts.
• Mileage and toll reimbursement.
• Employee Assistance Program with free, confidential resources for employees and their families, including counseling and emotional support through in-person, telehealth, and text therapy, as well as financial and legal guidance.
• Paid training, ongoing professional development, and opportunities to learn and advance across roles and programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED