Housing Case Manager
About The Position
A Housing Care Manager (HCM) assists clients in accessing resources and works with potential and existing tenants to remove barriers to successful residency. The role facilitates a collaborative process to identify client needs, develop plans to address those needs, and follow up to help ensure clients obtain necessary services. The HCM coordinates with service providers through an active referral process to connect clients with appropriate services and care. Working with AHF clients, external agencies, housing coalitions, and other resources, the HCM implements, supports, and monitors housing case management needs. The role helps improve residents’ stable housing options, successful residency, and quality of life. As part of a close-knit team, the HCM helps develop a comprehensive resource database and supports equitable, inclusive wraparound services tailored to individuals and families. Staff work in a collaborative organizational structure and are accountable to multiple leaders. The position is expected to reflect AHF’s mission and core values and adapt to a dynamic environment.
Requirements
- Bachelor of Science or Bachelor of Arts in Social Work or another social service field.
- Two years of direct service delivery.
- Familiarity with housing case management.
- Familiarity with housing entitlement systems and procedures.
- HOPWA Training Modules.
Responsibilities
- Assist clients with access to resources and work with potential and existing tenants to remove barriers to successful residency.
- Facilitate a collaborative process to identify client needs and plans to address them.
- Follow up with clients to help ensure they obtain services that support successful residency.
- Coordinate with service providers through an active referral process to connect clients with appropriate services and care.
- Work with clients, external agencies, area housing coalitions, and related resources to implement, support, and monitor housing case management needs.
- Help improve residents’ stable housing options, successful residency, and quality of life.
- Work with the team to develop a comprehensive database of resources to address client needs, including equitable, inclusive wraparound services tailored to individuals and families.
Benefits
- AHF offers comprehensive benefits intended to support employees’ physical, financial, spiritual, and professional health.
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What This Job Offers
Job Type
Full-time
