Housing Case Manager

Westhab Inc. • White Plains, NY

5d • $45,000 - $50,000 • Onsite

About The Position

Provide housing-focused case management services to homeless families in a Tier II emergency family shelter to rapidly secure permanent housing. Proof of COVID-19 vaccinations required.

Requirements

• Strong computer, presentation, written and verbal communication skills required.
• Must have experience in one of the following areas: case management, home visiting, homelessness, or child welfare.
• Ability to engage hard to reach families.
• Understanding of and commitment to community and strength-based work.
• Sensitivity to the needs of culturally diverse communities and families.
• Must be available to work occasional evenings.

Nice To Haves

• Bachelor’s degree in social work or related field preferred.
• Fluency in Spanish is highly desirable.

Responsibilities

• Works collaboratively with Westchester County Department of Social Services (WCDSS) and other service providers to help families achieve housing goals.
• Formulates a housing plan with residents to ensure a timely transition to permanent housing and appropriate usage of housing subsidies.
• Facilitates individual and group tenant education to provide families with information, resources and skills to help them secure and maintain permanent housing. Topics include: interviewing skills, understanding leases, landlord/tenant rights and responsibilities, financial literacy, and daily living skills.
• Refers residents to specific housing opportunities.
• Conducts biweekly room inspections.
• Provides crisis intervention services as needed.
• Participates in monthly Town Hall meetings.
• Submits and tracks work order requests.
• Assists residents with completion and filing of housing and rental subsidy applications.
• Helps residents secure moving costs from DSS, including broker’s fees, security deposits, first month’s rent, furniture allowances and arrange utilities and utility payments.
• Links families with community-based providers that are able to meet their long-term social support and service needs.
• Maintains accurate written record of services provided to families and all required documentation in accordance with HUD and WCDSS requirements.
• Maintains demographic and other needed information regarding residents for use in statistical reporting through ClientTrack HMIS and other databases.
• Submits accurate, timely reports as requested.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level