Housing Case Manager - Ascent

Jamboree•Buena Park, CA

1d•Onsite

About The Position

The Housing Case Manager oversees programs that foster life skills, coping mechanisms, goal setting, and housing stability for program participants. The role also provides linkage and referral services to residents to increase housing stability. The position works closely with people experiencing or transitioning from homelessness, offering support while setting appropriate boundaries and promoting dignity, trust, and understanding. The role is based in Buena Park, California, and is full-time and hourly, at $23 per hour plus benefits.

Requirements

Must be over 18 years of age.
Experience working with individuals experiencing chronic homelessness and mental health challenges.
Familiarity with Housing First, Harm Reduction, and/or Recovery Oriented service models.
Ability to maintain relationships with clients while maintaining appropriate professional boundaries.
Ability to interact in a culturally diverse community.
Ability to work effectively both as part of an interdisciplinary team and independently.
Knowledge of independent living skills, such as cooking, budgeting, housekeeping, and being a good neighbor.
Valid California driver’s license and access to an insured vehicle.
Ability to work some evening and weekend hours and travel throughout California.
Must be able to lift 25 pounds and travel by automobile 10%.
Ability to perform the stated physical demands, including talking, hearing, sitting, using hands and fingers, standing, walking, reaching, climbing, balancing, twisting, leaning, moving between locations, stooping, kneeling, crouching, crawling, operating a computer keyboard, and lifting files and reports.

Nice To Haves

Associate degree preferred, or equivalent experience serving homeless individuals.

Responsibilities

Provide supportive services to address issues and barriers that negatively affect participants’ progress toward goals.
Maintain tenant rosters showing entries and exits for the relevant Jamboree property.
Monitor for warning signs of de-compensation and crisis, and respond accordingly.
Maintain records and complete documentation and reporting as needed.
Document resident participation in services and track progress toward resident goals.
Prepare monthly newsletters describing available onsite and offsite social and supportive services, with a calendar showing service times and locations.
Maintain information about offsite services and programs, and provide referrals when appropriate.
Provide advocacy, onsite case management, and service linkage to residents as needed.
Complete intake assessments and orientations with new residents.
Maintain effective relationships and coordinate services among community supports, service providers, and property management.
Promote a positive atmosphere and community engagement among residents.
Provide daily onsite adult education groups and workshops to residents.
Plan and coordinate annual health and wellness events and community-building activities.
Enter data accurately and promptly into the Homeless Management Information System (HMIS).
Provide onsite life-skills training and reinforcement to residents.
Perform other duties as assigned.