Housing Case Manager, Delaware County

Social Work p.r.n.•Philadelphia, PA

About The Position

The Housing Case Manager provides transitional housing services to families referred by Delaware County Children and Youth Services (CYS). The role helps families secure stable housing through assessments, individualized housing plans, rental assistance coordination, housing searches, landlord collaboration, required documentation, and ongoing case management for up to 24 months. Follow-up support may continue for an additional year. The position maintains a caseload of up to 15 families and involves home visits, coordination with CYS and community providers, documentation in HMIS, coordination of rent and utility payments, landlord recruitment and relationship management, supervision, meetings, and required training. This is a temporary, part-time position working three days per week in Delaware County.

Requirements

  • BSW or MSW.
  • At least two years of relevant experience working with families.
  • Knowledge of Delaware County community resources.
  • Strong problem-solving and organizational skills.
  • Experience with case management.
  • Commitment to supporting families experiencing homelessness.

Nice To Haves

  • Positive attitude.
  • Flexibility.
  • Sense of humor.

Responsibilities

  • Conduct assessments and develop individualized housing plans for families.
  • Coordinate rental assistance and help families locate housing.
  • Work with landlords and recruit and maintain landlord relationships.
  • Complete required documentation and record services in HMIS.
  • Provide ongoing case management for up to 24 months, with follow-up support available for an additional year.
  • Maintain a caseload of up to 15 families and conduct home visits.
  • Collaborate with CYS and community providers.
  • Coordinate rent and utility payments.
  • Participate in supervision, meetings, and required training.
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