Housing Case Aide

Native American Connections • Phoenix, AZ

9d • $14 - $19

About The Position

The Housing Case Aide provides stability to residents of Native American Connections properties by enforcing community guidelines and applicable state and federal laws, providing life-skills education and some supportive services, and collaborating with resident services, property management, and outside support systems.

The role includes engaging residents, documenting resident activity and communications, facilitating social activities, completing shift tasks such as safety walks and cleaning, assisting with vacant-unit preparation, managing soft-goods inventory, and supporting community meetings and group education aimed at improving payment history, health and safety, and resident conduct.

Requirements

• High school diploma or GED.
• One year of experience in service delivery, or a combination of related education, professional training, or work experience demonstrating the ability to perform the duties successfully.
• Knowledge of the economic, educational, and social problems of Native Americans and referral services.
• Ability to work well with others in a team approach.
• Excellent written and oral communication skills.
• Valid Arizona driver’s license and reliable transportation.
• MS Office skills.
• Ability to stand, bend, or kneel for long periods.

Nice To Haves

• Experience working with the Native American population is preferred.

Responsibilities

• Initiate contact with and engage residents.
• Maintain the daily shift report and document resident comings and goings and communications.
• Organize and facilitate social activities, including creating flyers and promoting events.
• Complete daily shift tasks, including property safety walks and cleaning duties.
• Assist Maintenance in removing trash from vacant units and clean or replenish soft goods when a unit is ready for move-in.
• Manage inventory of soft goods and notify the Property Manager when goods need to be ordered.
• Collaborate with Resident Services and Property Management on monthly community meetings.
• Work to improve payment history, health and safety issues, and resident conduct through group education.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED