Housing Program Case Aide

NATIONAL YOUTH ADVOCATE PROGRAM•Homewood, IL

1d•$20 - $20•Onsite

About The Position

The Housing Program Case Aide works under the general supervision of the Team Lead or designee to support youth and families in living safely and successfully in the community. Working closely with NYAP housing advocates, clients, and community partners, the aide provides support services and helps participants access housing and community resources. The position is based in Homewood, Illinois, requires travel within the service area using a personal vehicle, and is full-time. The regular schedule is 8:30 AM–5:00 PM, Monday through Friday, with occasional evening and Saturday hours as needed. The hourly rate is $20.00.

Requirements

Associate’s degree preferred or two years of college coursework.
Two years of direct-service work experience strongly preferred.
Must be able to drive a personal vehicle within the service area.
Valid driver’s license, reliable personal transportation, automotive insurance, and a good driving record required.
Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability required.
Must be willing to work a flexible schedule to accommodate program and participant needs.
Must be flexible and responsive to clients, system partners, and internal customers.
Must remain objective and professional in all areas of job function.
Must demonstrate tolerance and respect for the ideas and actions of others.
Proficiency using desktop and laptop computers, smartphones, tablets, printers, photocopiers, word-processing software, and spreadsheets.
Must work effectively as part of a team and support agency goals and coworkers.
Must work respectfully and sensitively with people from diverse cultural, socioeconomic, ethnic, religious, and racial backgrounds.

Nice To Haves

Familiarity with the Chicagoland area strongly preferred.

Responsibilities

Support and represent the organization's mission, vision, and values.
Assist housing advocates with in-home supportive services, community resource referrals, advocacy, and other social service interventions.
Communicate regularly with program participants by phone, virtually, and in person, and document interactions according to program guidelines.
Conduct housing searches, contact community resources, and help participants connect with resources in their communities.
Assist housing advocates with housing applications, review rental agreements, and accompany clients to view rental units.
Follow up with clients regarding implementation of individual service plans.
Help housing advocates obtain furniture and utilities for program participants.
Complete required documentation in a timely manner.
Participate in program-related training.
Perform other duties assigned by the supervisor.

Benefits

Training and continuing education and development opportunities.
Student loan repayment assistance of up to $1,200 per year.
Medical, dental, and vision insurance for the employee and family, subject to eligibility.
22 days off each year.
11 paid holidays per year.
401(k).
Tuition assistance.
Work anniversary trips.
Peace leave.
Parental leave.
Flexible schedule.
Mileage reimbursement.