Housing Assistant

City of New York • New York, NY

6d • $45,435 - $73,368

About The Position

The Housing Assistant supports housing management operations throughout the Borough of Brooklyn. The role involves assisting with tenancy issues, rent collection, resident interviews and verification, informing tenants about Housing Authority requirements, conducting reviews and renewals, and participating in administrative hearings and court proceedings. Assignments will be made throughout Brooklyn.

The listed correct salary range is $45,435–$73,368. The posting also lists a salary band of $60,000–$70,000 and compensation of USD 42,723–USD 69,243.

The position is open to qualified people with disabilities eligible for the 55-a Program; applicants seeking consideration under that program should indicate this in their cover letter. For NYCHA employees, the openings are promotional only and are not available as direct transfers. Applicants seeking promotional, title, or level changes must have served at least one year in their current location and title and level, if applicable. NYCHA residents are encouraged to apply. Temporary or provisional appointments under sections 64 or 65 of the NYS Civil Service Law do not confer tenure or permanence.

Requirements

• A baccalaureate degree from an accredited college; or an associate degree or 60 semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing specified housing duties; or a high school diploma or equivalent and three years of such experience; or a satisfactory equivalent combination of education and experience.
• Relevant housing-management experience includes interviewing applicants, determining eligibility, gathering and evaluating information to resolve complaints, collecting rents, and/or resolving tenant-related problems.
• Undergraduate college credit may substitute for experience at a rate of 30 semester credits for one year of satisfactory full-time experience; all candidates must have a four-year high school diploma or equivalent.

Responsibilities

• Assist in resolving tenancy problems, respond to complaints, and collect rent and rent arrears.
• Interview residents and investigate and verify information obtained.
• Inform tenants of Housing Authority rules, regulations, and requirements.
• Perform income and employment verifications for rent determination.
• Conduct field visits for rent collection and home visits concerning housekeeping, window guards, air-conditioner surveys, and related matters.
• Perform rentals and complete annual and interim reviews.
• Perform case reviews and/or process lease renewals and contract rent changes.
• Attend administrative hearings.
• Make court appearances.

What This Job Offers

• Job Type: Full-time