Housing Assistant

City of New York • New York, NY

6d • $45,435 - $73,638

About The Position

The Housing Assistant supports housing management operations by addressing tenancy problems and complaints, collecting rent and arrears, interviewing residents, and verifying information. The role also involves explaining Housing Authority rules and requirements, verifying income and employment for rent determinations, conducting field visits, completing rental reviews, processing lease renewals and contract rent changes, and attending administrative hearings and court appearances. Assignments are throughout the Borough of Manhattan.

Requirements

• A baccalaureate degree from an accredited college; or an associate degree or 60 semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing duties such as interviewing applicants, determining eligibility, gathering and evaluating information to resolve complaints, collecting rents, and/or resolving tenant-related problems; or a high school diploma or equivalent and three years of such experience.
• A satisfactory equivalent combination of education and experience may qualify. Undergraduate college credit may substitute for experience at 30 semester credits for one year of satisfactory full-time experience.
• All candidates must have a four-year high school diploma or its educational equivalent.

Responsibilities

• Assist in resolving tenancy problems, respond to complaints, and collect rent and rent arrears.
• Interview residents, investigate information, and verify information obtained.
• Inform tenants of Housing Authority rules, regulations, and requirements.
• Perform income and employment verifications for rent determination.
• Conduct field visits for rent collection and home visits concerning housekeeping, window guards, air conditioning surveys, and related matters.
• Perform rentals and complete annual and interim reviews.
• Perform case reviews and/or process lease renewals and contract rent changes.
• Attend administrative hearings.
• Make court appearances.

What This Job Offers

• Job Type: Full-time