Housing Assistant

City of New York • New York, NY

6d • $45,435 - $73,638

About The Position

The Housing Assistant supports housing management operations by addressing tenancy issues, collecting rent, verifying resident information and eligibility-related details, conducting reviews, and processing lease and rent changes. The role includes resident interviews, field visits, administrative hearings, and court appearances. Assignments are throughout the Bronx.

The position is with the NYC Housing Authority. The posting notes that temporary or provisional appointments under Sections 64 or 65 of the New York State Civil Service Law do not confer tenure or permanence. Qualified applicants with disabilities who are eligible for the 55-a Program may request consideration under that program in their cover letter. For NYCHA employees, the positions are promotional opportunities only, not direct-transfer opportunities; employees seeking promotional, title, or level changes must have served at least one year at their current location and in their current title and level, if applicable. NYCHA residents are encouraged to apply.

Requirements

• A bachelor's degree from an accredited college; or an associate degree or 60 semester credits from an accredited college and one year of satisfactory full-time housing-management experience at a development or developments containing at least 150 apartments, performing one or more specified tenant-service duties; or a high school diploma or equivalent and three years of such experience; or a satisfactory equivalent combination of education and experience.
• All candidates must have a four-year high school diploma or its educational equivalent.
• Qualifying experience includes interviewing applicants, determining eligibility, gathering and evaluating information to resolve complaints, collecting rents, and/or resolving tenant-related problems.
• Undergraduate college credit may substitute for experience at 30 semester credits for one year of satisfactory full-time experience.

Responsibilities

• Assist in resolving tenancy problems, respond to complaints, and collect rent and rent arrears.
• Interview residents, investigate information, and verify information obtained.
• Inform tenants of Housing Authority rules, regulations, and requirements.
• Perform income and employment verifications for rent determination.
• Conduct field visits for rent collection and home visits concerning housekeeping, window guards, air-conditioning surveys, and related matters.
• Perform rentals and complete annual and interim reviews.
• Perform case reviews and/or process lease renewals and contract rent changes.
• Attend administrative hearings.
• Make court appearances.

What This Job Offers

• Job Type: Full-time