Housing Assistant

City of New York • New York City, NY

4d • Onsite

About The Position

The Housing Assistant supports housing management operations by addressing tenancy issues, assisting residents, verifying information, determining rent, conducting reviews, and participating in administrative and court proceedings. Assignments will be made throughout the borough of the Bronx. The position is open to qualified people with disabilities eligible for the 55-a Program. For NYCHA employees, the positions are promotional opportunities only, not lateral transfers; applicants seeking promotional, title, or level changes must have served at least one year at their current location and in their current title and level, if applicable. NYCHA residents are encouraged to apply. The City of New York is an inclusive equal opportunity employer committed to a diverse workforce and a work environment free from discrimination and harassment based on legally protected status or characteristics.

Requirements

• A baccalaureate degree from an accredited college; or an associate degree or 60 semester credits from an accredited college plus one year of satisfactory full-time experience in housing management at developments containing at least 150 apartments, performing duties such as interviewing applicants, determining eligibility, gathering and evaluating information to resolve complaints, collecting rents, and/or resolving tenant-related problems; or a high school diploma or equivalent plus three years of such experience; or a satisfactory equivalent combination of education and experience.
• All candidates must have a four-year high school diploma or its educational equivalent.
• Undergraduate college credit may substitute for experience at a rate of 30 semester credits for one year of satisfactory full-time experience.

Responsibilities

• Assist in resolving tenancy problems, respond to complaints, and collect rent and rent arrears.
• Interview residents and investigate and verify information obtained.
• Inform tenants of Housing Authority rules, regulations, and requirements.
• Verify income and employment for rent determination.
• Conduct field visits for rent collection and home visits concerning housekeeping, window guards, air-conditioning surveys, and related matters.
• Perform rentals and complete annual and interim reviews.
• Perform case reviews and/or process lease renewals and contract rent changes.
• Attend administrative hearings.
• Make court appearances.

What This Job Offers

• Job Type: Full-time