Houseperson - Barony Beach Club

MasterCorp, Inc.•Hilton Head, SC

About The Position

The Houseperson/Runner assists and supports Supervisors and Housekeepers in meeting quality and timeliness standards while following the company mission and values. The role helps keep resort units, buildings, and storage areas clean, organized, and ready for guests. The Houseperson also supports resort guests and owners, responds to guest complaints, makes deliveries, and helps maintain a safe working environment. This position requires physical activity, including frequent standing, walking, pushing, pulling, lifting, bending, reaching, and repetitive motions. Reasonable accommodations may be made to enable employees with disabilities to perform essential functions.

Requirements

  • Must be able to lift 75 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Promptness with assignments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.
  • A valid driver's license is required for certain locations.
  • Physical ability to frequently stand, walk, push, pull, move, lift up to 25 pounds, bend, reach, and perform repetitive motions; occasional ascending and descending is also required.

Responsibilities

  • Maintain a high standard of excellence.
  • Stock storage closets and maintain their cleanliness and organization.
  • Assist with stripping units of soiled linens as directed.
  • Remove soiled linens and trash from units.
  • Prepare linen and supply bags and deliver them to units as directed.
  • Walk assigned buildings or floors to ensure they are free of linens, trash, and equipment.
  • Report unit maintenance issues according to company procedure.
  • Report lost and found items to the Executive Housekeeper.
  • Move furniture as directed.
  • Help ensure a safe working environment at each site and office.
  • Perform duties related to site operation as directed by the Executive Housekeeper.
  • Maintain urgency so units are turned on time; be prompt with assignments and appointments.
  • Use supplies and equipment efficiently and effectively.
  • Assist with linen inventories and supplies as directed.
  • Help resolve guest complaints promptly and build positive customer relations.
  • Assist resort guests and owners and make guest deliveries as directed.
  • Become knowledgeable about the resort.

Benefits

  • Competitive pay starting at $17.50 per hour.
  • Refer-a-friend bonus potential.
  • Paid training.
  • Benefits package including medical, vision, dental, and paid time off.
  • Opportunities for growth and career development.
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