Dilido Beach Club Host

MEZZE SOUTH BEACH LLC•Miami Beach, FL

About The Position

The Dilido Beach Club Host represents José Andrés Group’s mission to change the world through the power of food by helping guests have a positive experience. The host welcomes and thanks guests, manages seating and wait lists, provides menus and information about restaurant features, and helps keep dining areas and the host stand organized and ready for service. The role requires knowledge of table settings, menu items, and service procedures, along with the ability to work effectively with a team and remain calm under pressure. The position involves standing or walking throughout the shift and performing the physical activities needed to support guest service.

Requirements

Knowledge of appropriate table settings and service ware.
Thorough knowledge of menu items and service procedures.
Ability to take direction and work in a team environment.
Ability to work calmly and effectively under pressure.
Problem-solving ability, self-motivation, and organization.
Ability to stand or walk for 100% of the time and maintain well-paced mobility for up to 8 hours.
Ability to maneuver at a well-paced level between functions occurring simultaneously.
Ability to lift up to 15 lbs. regularly and continuously, and occasionally lift trays or food items weighing up to 30 lbs.
Ability to grasp, write, stand, sit, walk, perform repetitive motions, bend, climb, listen, and hear, with visual acuity.
Ability to communicate continuously with guests, supervisors, and other employees through talking and hearing.
Manual dexterity to use and operate necessary equipment.

Responsibilities

Help guests have a positive experience and act as an agent of hospitality.
Maintain a welcoming presence at the door, including smiling, making eye contact, and using good posture.
Collect, organize, update, and manage menus.
Stock the host stand with appropriate supplies.
Use OpenTable and other tools to maximize seating and support guest service.
Greet and thank each guest entering or leaving the restaurant.
Seat guests at suitable tables or in waiting areas and remove extra place settings.
Manage the wait list and proactively communicate accurate seating times.
Provide guests with menus and inform them about specials and features.
Inspect dining and serving areas for cleanliness and proper setup.