Houseperson - The Sanctuary

Kiawah Resort • Kiawah Island, SC

1d • Onsite

About The Position

The Houseperson is responsible for the daily operational execution of the Housekeeping Department, including processing tasks and supporting teamwork among housekeeping staff. The role involves assisting room attendants, delivering and replenishing supplies, maintaining designated areas, responding to guest requests, and helping ensure housekeeping operations are organized, timely, and aligned with resort standards. The position requires working onsite and may include other duties as assigned.

Requirements

• High school graduate or equivalent preferred.
• Previous experience of one year is a plus.
• Proficiency with Excel and Word preferred.
• Ability to work independently and in a team environment.
• Successfully complete the training and certification process for the position.
• Good to excellent verbal and written communication skills in English.
• Must pass a background check.
• Able to lift and carry up to 50 pounds across a short-to-medium distance.
• Reading and counting ability is essential.
• Must be able to work onsite.

Nice To Haves

• High school diploma or equivalent.
• One year of previous experience.
• Computer proficiency in Excel and Word.

Responsibilities

• Assist room attendants with heavy items, such as mattresses and linens.
• Deliver linens and other supplies to room attendants and stock closets on assigned floors.
• Maintain the cleanliness and organization of floor closets and vending areas.
• Respond promptly and efficiently to guest requests, including delivery of housekeeping supplies, in accordance with resort standards.
• Clean designated areas, including public restrooms, fixtures, vending areas, storage areas, and other public areas on assigned floors.
• Use the radio system and RGuest application to accept requests entered by hotel departments.
• Attend to chutes and carpets as required.
• Monitor and control supplies and amenities and minimize waste in housekeeping areas.
• Assist with collecting newspapers and other items for recycling.
• Follow directions and complete tasks with attention to detail, speed, accuracy, and follow-through.
• Work without direct supervision when required.
• Replenish supplies and equipment as needed during the shift.
• Immediately report faulty equipment, linen shortages, maintenance needs, safety hazards, and other problems to a supervisor.
• Restock work areas for the next shift as assigned.
• Uphold resort core values, policies, and procedures.
• Complete other duties as assigned.

Benefits

• Exclusive discounts at the hotel and villas, five golf courses, spa, restaurants, recreation, and retail shops.
• Employee meal program.
• Employee trainings and appreciation events throughout the year.
• Recognition awards and incentive events.
• Peer-to-peer recognition.
• Leadership and career development.
• Bi-annual wellness fair.
• Free parking.
• Medical, dental, vision, short-term and long-term disability, life insurance, and vacation pay for full-time employees after 60 days of employment.
• 401(k) available after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED