Housekeeping Inspector - The Sanctuary

Kiawah Island Golf Resort • Kiawah Island, SC

3d • Onsite

About The Position

Under the supervision of the Housekeeping Assistant Manager(s), the Housekeeping Inspector is responsible for the daily ownership and operational execution of the Housekeeping Department. The role depends on teamwork and requires a foundation in mechanical hour capacity and productivity reports, along with ownership of processes.

The position directs and ensures completion of housekeeping tasks assigned to room attendants and house persons while maintaining high cleanliness standards. It uses a radio system and RGuest Service on a tablet to accept requests, relay information, and receive updates from other departments. The inspector assists guests as needed, supports a safe and effective work environment, and follows resort values and procedures.

The role is on site and includes physical work such as lifting, carrying, reaching, bending, stooping, and standing throughout the shift. The stated pay-board figures are automatically generated; actual pay will be determined during hiring.

Requirements

• High school graduate or equivalent preferred.
• One year of previous supervisory or management experience preferred.
• Ability to work independently and as part of a team.
• Good to excellent English communication skills, both verbal and written.
• Ability to perform basic mathematical calculations.
• Must pass a background check.
• Must be able to lift at least 50 pounds across short-to-medium distances.
• Must be able to stand for the entire shift while reaching, bending, and stooping.
• Must be able to reach, bend, lift, and carry furniture and equipment.
• Must work on site due to daily job requirements.

Nice To Haves

• High school diploma or equivalent.
• One year of previous supervisory or management experience.

Responsibilities

• Own and execute daily housekeeping operations.
• Direct and ensure room attendants and house persons complete assigned tasks while maintaining the highest cleanliness standards.
• Use the radio system and RGuest Service via tablet to receive requests, relay information, and obtain updates from other departments.
• Assist guests as needed and work collaboratively in a team environment.
• Apply basic knowledge of resort activities to respond promptly to guest needs outlined during pre-shift.
• Promote appropriate skill and ability levels to support positive outcomes in hot or challenging work environments.
• Maintain a safe working environment in accordance with OSHA regulations to protect employees and coworkers.
• Follow directions and perform tasks with attention to detail, speed, accuracy, and follow-through.
• Set up and organize the workstation with designated supplies and equipment, replenishing them as needed during the shift.
• Immediately report faulty equipment, linen shortages, maintenance needs, safety hazards, and other problems to the manager on duty.
• Motivate others by example on the production floor or in a classroom environment.
• Restock work areas for the next shift, as assigned.
• Uphold the resort's core values, policies, and procedures.
• Perform other duties as assigned.

Benefits

• Exclusive discounts at the Hotel & Villas, five golf courses, spa, restaurants, recreation, and retail shops.
• Employee meal program.
• Employee trainings and appreciation events throughout the year.
• Recognition awards, incentive events, and peer-to-peer recognition.
• Leadership and career development.
• Bi-annual wellness fair.
• Free parking.
• Medical, dental, vision, short-term and long-term disability, life insurance, and vacation pay for full-time employees after 60 days of employment.
• 401(k) available after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED