Housekeeping Inspector - The Sanctuary

Kiawah Resort • Kiawah Island, SC

23h • Onsite

About The Position

The Housekeeping Inspector is responsible for the daily ownership and operational execution of the Housekeeping Department under the supervision of the Housekeeping Assistant Manager(s). The role directs and verifies housekeeping tasks performed by room attendants and house persons while maintaining high cleanliness standards. It relies on teamwork, operational processes, and the use of mechanical hour capacity and productivity reports.

The position communicates with room attendants and other departments using a radio system and the RGuest Service tablet, assists guests, and helps ensure timely responses to guest needs. The inspector helps maintain a safe work environment, organizes and replenishes supplies and equipment, reports operational issues, and supports staff through example and motivation. This is an on-site role because of the daily needs of the job.

Requirements

• High school graduate or equivalent preferred.
• One year of previous supervisory or management experience preferred.
• Ability to work independently and as part of a team.
• Good to excellent verbal and written communication skills in English.
• Ability to perform basic mathematical calculations.
• Must pass a background check.
• Able to lift at least 50 pounds across short-to-medium distances.
• Able to stand for the entirety of the shift while reaching, bending, and stooping.
• Able to reach, bend, lift, and carry furniture and equipment.
• Must work on site due to the daily needs of the job.

Nice To Haves

• High school graduation or equivalent.
• One year of previous supervisory or management experience.

Responsibilities

• Own and execute daily housekeeping department operations.
• Direct and ensure completion of housekeeping tasks assigned to room attendants and house persons while maintaining cleanliness standards.
• Use the radio system and RGuest Service via tablet to accept requests, relay information to room attendants, and receive updates from other departments.
• Assist guests and work collaboratively in a team environment.
• Apply knowledge of resort activities and morning pre-shift information to support timely responses to customer needs.
• Promote minimum skill and ability levels that support positive outcomes in hot or challenging work environments.
• Establish and maintain a safe working environment in accordance with OSHA regulations.
• Complete tasks with attention to detail, speed, accuracy, and follow-through.
• Set up and organize the workstation with designated supplies and equipment.
• Replenish supplies and equipment as needed during the shift.
• Immediately report faulty equipment, linen shortages, maintenance needs, safety hazards, and other problems to the manager on duty.
• Motivate by example on the production floor or in a classroom environment.
• Restock work areas for the next shift as assigned.
• Uphold resort core values, policies, and procedures.
• Perform other duties as assigned.

Benefits

• Exclusive discounts at the hotel and villas, five golf courses, spa, restaurants, recreation facilities, and retail shops.
• Employee meal program.
• Employee trainings and appreciation events throughout the year.
• Recognition awards, incentive events, and peer-to-peer recognition.
• Leadership and career development.
• Bi-annual wellness fair.
• Free parking.
• Medical, dental, vision, short-term disability, long-term disability, life insurance, and vacation pay for full-time employees after 60 days of employment.
• 401(k) available after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED