Housekeeping Inspector

Full House Resorts•Cripple Creek, CO

About The Position

The Housekeeping Inspector inspects guest rooms, suites, assigned public areas, and other designated spaces to ensure they meet the property's cleanliness, presentation, safety, sanitation, and quality standards. The role verifies rooms are properly set up, amenities are functioning, and rooms are ready for guest occupancy before releasing them to the Front Desk. The inspector identifies and reports cleaning, maintenance, damage, and safety issues; documents findings and follow-up actions; and ensures concerns are addressed promptly. The inspector supports housekeeping quality by checking that employees follow department standards, procedures, checklists, and service expectations, and by providing feedback or coaching when needed. The position coordinates room priorities with Housekeeping Supervisors, the Front Desk, and other departments based on occupancy, arrivals, departures, VIPs, and operational needs. A strong focus on guest satisfaction is essential. Other duties and special projects may be assigned as needed.

Requirements

Demonstrated knowledge of hotel operations, rules, and regulations.
Demonstrated experience performing within specific deadlines or under pressure.
One or more years of recent, related successful experience in hotel housekeeping.

Responsibilities

Inspect guest rooms, suites, and assigned areas for cleanliness, presentation, and quality.
Verify room cleanliness, setup, functioning amenities, and readiness for guest occupancy before releasing rooms to the Front Desk.
Identify and report cleaning, maintenance, damage, and safety concerns to the appropriate department.
Ensure housekeeping employees follow department standards, cleaning procedures, checklists, and service expectations.
Communicate inspection results and provide coaching or direction when standards are not met.
Coordinate room priorities with Housekeeping Supervisors, the Front Desk, and other departments according to occupancy, arrivals, departures, VIPs, and operational needs.
Inspect assigned public areas, hallways, elevators, employee areas, and other designated spaces.
Identify safety hazards, sanitation concerns, and policy violations, and ensure they are promptly addressed and documented.
Accurately record inspection findings, room status, deficiencies, and follow-up actions using designated systems or documentation processes.
Support guest satisfaction by ensuring rooms and public areas meet standards for cleanliness, comfort, appearance, and presentation.
Perform other duties and special projects as needed and directed.